Directs radio team in preparation of Radio, Console, and telephony/multimedia integration by utilizing subject-matter expertise
Oversees all of the architecture and design of technology solutions supporting business requirements on projects
Engages with clients to develop solutions and ensure delivery is aligned with the requirements in technical/logic design
Provides advanced consulting and guidance during the detailed design, build, test, and deploy phases of IT projects
Ensures the successful implementation of control center Radio/Telephone/Audio/Video systems in complex client environments, larger scale, and cross-functional new/enhanced systems on time, in scope and within budget
Leads integration of client requirement into and works with radio team to create system design models, specifications, diagrams, and charts to provide direction to system programmer and development teams
Identifies and implements process improvements at the department level
Presents project scopes and budgets and makes recommendations to high level leaders for project/program approval
Identifies the developmental needs of others, and coaches and mentors others to improve their knowledge or skills
Partners with radio team to develop and maintains all technical standards, design patterns, reference architectures and roadmaps for a Reference Architecture Framework containing a broad collection of foundational services