Transformation Programs - Enterprise

Role Description

Manage end-to-end delivery for large-scale transformation program or portfolio of programs. Engage stakeholders across multiple business divisions to ensure alignment and participation and agree on target end state and ownership. Monitor delivery throughout the life of the transformation effort and assess outcomes to ensure completeness and sustainability.

Responsibilities

• Oversee end-to-end delivery against a portfolio of transformation programs for a dedicated business unit and/or region.
• Deploy team resources against individual transformation programs.
• Establish clear framework to define program stakeholders, scope, timing, resource requirements, and deliverables.
• Form strong partnerships with business stakeholders across the enterprise to influence, define and agree on program scope, timelines, and target deliverables.
• Engage business heads and COOs to ensure alignment and participation and agree on target end state and ownership.
• Oversee impact assessments of transformation program outcomes and engage relevant process owners to encourage buy-in on target end state. Incorporate process owner feedback to refine approach as required.
• Demonstrate a strong awareness of business stakeholder requirements and organizational context by influencing transformation agenda and delivering complete, timely and sustainable program outcomes.
• Monitor delivery across portfolio of programs under coverage to ensure completeness, sustainability, and adherence to budgets.
• Review and sign off on milestones and completion proposals.

Responsibilities (Continued)

• Encourage buy-in across all stakeholder groups, including business leadership, process owners, and infrastructure partners
• Leverage stakeholder insights to direct modifications and enhancements to program plans where appropriate.
• Develop and maintain the end-to-end CCAR runbook (detailed process documentation across planning, execution, and submission)
• Ensure procedures are standardized, repeatable, and aligned with regulatory expectations
• Define clear roles, responsibilities, inputs, outputs, and dependencies across all CCAR workstreams
• Translate CCAR requirements into detailed execution timeline with milestones, track progress and escalate delays and risks; facilitate working groups during execution cycle to provide status and checkpoints
• Identify execution risks early and drive remediation plans
• Ensure all runbook updates are version controlled and communicated clearly; including but not limited to updates from regulatory changes, new or enhanced processes, lessons learned from dry run exercises
• Lead post-mortems after each CCAR cycle; identifying inefficiencies, automation opportunities, and control enhancements. Evolve the runbook towards a more BAU, scalable process.
• Engage Six Sigma, lean and/or agile techniques as appropriate.

Qualifications and Skills

• 10+ years of work experience in the financial services industry, with proven track record of leading teams, partnering with key stakeholders to shape and drive change, navigating complex organizations, and building consensus to implement meaningful change
• Excellent interpersonal and written and verbal communication skills
• Bachelor’s or Master’s Degree
• PMP certification a plus
• Knowledge of Comprehensive Capital Analysis and Review (CCAR) execution strongly preferred