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Job Description
Role Description
The SuccessFactors HRIS Functional Lead will support the configuration, maintenance, and optimization of SAP SuccessFactors Employee Central, Onboarding, and Recruiting.
This role focuses on system administration/configurations, troubleshooting, ensuring data integrity, assisting with system enhancements, leading testing/adoption efforts, and providing technical and functional support to HR teams.
Key Responsibilities
- Serve as a system administrator for SuccessFactors Core HR modules (Employee Central, Onboarding, and Recruiting), including foundation data setup, mass data uploads, and troubleshooting/resolving system issues or bugs.
- Configure, test, and implement system updates, enhancements, and process improvements such as rules, workflows, form templates, and data models.
- Support HRIS data integrity by monitoring workflows and notifications and performing regular audits through ad hoc reports.
- Analyze SAP release notes for impact and coordinate related activities including scheduling business calls, configuration, testing, and documentation.
- Work closely with HR partners and HRIS team members to identify process improvement and automation opportunities.
- Contribute to documentation of processes, guidelines, and job aids for end users.
- Support overall database integrity and maintain privacy and data security by understanding HRIS platforms, processes, and policies.
Technical & Professional Competencies
- Demonstrate an understanding of continuous improvement tools, methodologies, and HRIS systems to effectively support HRIS accountability.
- Demonstrate awareness and understanding of employment/labor laws, regulations, and data privacy requirements to ensure full compliance.
Required Experience and Technical Skills
- A minimum of 3 years of experience supporting HRIS or HR technology is required.
- Experience working with SAP SuccessFactors Employee Central, Onboarding, and Recruiting with understanding of configuration and customization (templates, rules, workflows, data models).
- Proficiency in Excel and data mapping techniques.
- Detail-oriented and proactive, with strong analytical, troubleshooting, problem-solving skills, and collaboration skills.
- Strong understanding of HR processes (Hire-to-Retire).
- Demonstrated experience analyzing and mapping complex business requirements through business requirement documents, process flows, and end-user job aids.