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Heating System Design Engineer (Field)

Service OperationsPosted Today

Job Description

Service Operations · Oxford · Hybrid

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Clean-energy tech leads to a positive global transformation. Heating homes contribute to 15% of Europe's CO2 emissions. Switching to sustainable solutions offers households a way to achieve net-zero emissions.

Aira's mission is to advance the next generation of home energy solutions, creating intelligent, sustainable homes for a meaningful impact. Starting with innovative heat pumps, it will evolve into a comprehensive, intelligent clean energy-tech system and include dynamic electrical tariffs, cutting-edge home solar systems, and advanced battery storage solutions.

About the role as Heating System Design Engineer at Aira

The survey/design visit is a key aspect of the customer journey to ensure an installation goes ahead as planned, and as the customer expects. You will find solutions to problems, ensure the project works in the interests of both the customer and Aira, and provide excellent customer service along the way. You will have the technical expertise to offer additional products and services we may offer in the interests of the customer.

What you’ll be doing as Heating System Design Engineer at Aira
  • Have the necessary qualifications, training, and experience to design high quality air source heat pump installations for domestic properties.

  • Gather information from the quote, property and your survey data to generate an accurate heat loss calculation and emitter output requirements

  • Find solutions to any technical issues where possible to ensure an installation can still go ahead

  • Report any issues which may affect installation to your line manager from the customers property.

  • Keep up to date with all manufacturer's guidance, and any legislative changes including but not limited to heat pumps, low carbon heating, clean energy, and building regulations.

  • Operate within required Aira’s efficiency guidelines as well as MCS etc.

What might a day look like?
  • Attend customer properties in your designated area

  • Conduct a site survey and collect data relevant to the installation requirements

  • Carry out a room by room heat loss assessment

  • Determine which radiators need to be replaced, and communicate this with your customer

  • Answer any technical queries the customer may have

  • Communicate any price changes with the customer and explain the reason for these

  • Obtain approval from the customer for your proposal to go ahead

  • Create a list of materials required for the installation to be carried out

What you'll need to have as Heating System Design Engineer at Aira
  • You'll need to have the necessary qualifications, training, and experience to design high quality air source heat pump installations for domestic properties.

The following would be useful to have;

  • Qualifications in System design such as Heat Geek Heating Mastery

  • Level 3 Award in installation and maintenance of air source heat pump systems

  • Water regulations certificate (WRAS) course

  • Level 2 / 3 Award in plumbing

  • Level 3 Award Low temperature heating and hot water systems in dwellings

What is in it for you?

  • Salary of £42,000

  • 25 days annual leave + bank holidays

  • Health Cash Plan

  • Reward Gateway (shopping discount)

  • Life insurance

  • 25 days Annual Leave plus Bank Holidays

  • iPad, Phone and all equipment provided

(We encourage early applications as we may close the role once we find the right candidate.)

At Aira, We’re not just champions of next-generation energy, we’re champions in Diversity and Inclusion too. We believe that a diverse workforce sparks innovation and creativity and enables us to better serve our customers and communities. We encourage individuals from all backgrounds, cultures, and perspectives to join our team. We will never accept any form of discrimination and believe that together, we can drive a new era for our people and planet.

Department
Service Operations
Role
Design Engineer
Locations
Oxford
Remote status
Hybrid
Yearly salary
£42,000
Employment type
Full-time
Service Operations · Oxford · Hybrid

Ready to find true purpose in your work?

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