Program Manager Broadband

Program Manager Broadband Grade : 11/12 Salary range : $149,739-173,174 + superannuation and leave loading Duration : temporary full time role for up to 48 months Location : Hybrid with an in-office requirement 2 days a week in Sydney, McKell. This may be subject to change in line with DCS workplace policies Own a national portfolio of mission‑critical broadband capability. This senior leadership role is responsible for overseeing a portfolio of nationally significant broadband programs that underpin public safety, emergency response and community connectivity across Australia. As Program Manager – Broadband Programs, you will lead delivery across Public Safety Mobile Broadband (PSMB), Mobile Broadband Augmentation, Mission Critical Messaging, Community Connectivity initiatives, and Cell on Wheels capability—ensuring these programs operate as a coherent, well‑governed portfolio that delivers real operational impact. Why this role matters This role offers the opportunity to shape a national public safety and connectivity portfolio that has real, lasting impact. You will influence how critical broadband capability is delivered for emergency services and communities, operate at the centre of government and industry decision‑making, and leave a legacy in Australia’s public safety communications ecosystem. About the team Based within the NSW Telco Authority, this team provides executive leadership and assurance across a portfolio of nationally significant, high‑value broadband programs. It sets strategic direction, drives disciplined delivery and oversees initiatives spanning telecommunications infrastructure, ICT platforms, complex commercial partnerships and whole‑of‑government delivery models. This is a role for a senior leader trusted to operate at scale—balancing competing priorities, managing interdependencies and advising government on some of the most critical connectivity capabilities supporting emergency services and communities Program scope You will have end‑to‑end oversight of a portfolio that includes: Public Safety Mobile Broadband (PSMB) – national mobile broadband capability for emergency services Mobile Broadband Augmentation – surge and resilience solutions to extend and strengthen coverage and capacity Mission Critical Messaging – assured, prioritised data and messaging services for operational decision‑making Community Connectivity initiatives – enabling connectivity outcomes for communities, particularly in high‑risk or underserved areas Cell on Wheels (CoW) capability – rapidly deployable mobile infrastructure to support emergencies, disasters and major events What you’ll do You will provide strategic and delivery leadership across the full portfolio, including: Owning enterprise‑level outcomes across all broadband programs, ensuring alignment with government priorities, funding and risk appetite Setting and maintaining strong governance, assurance, risk and reporting frameworks across the portfolio Leading executive‑level engagement with Commonwealth and state agencies, central agencies, emergency services and industry partners Overseeing complex commercial and contractual arrangements, including multi‑vendor delivery models and long‑term supplier performance Driving integration across ICT, telecommunications infrastructure, policy, regulatory and commercial streams Proactively managing cross‑program dependencies, constraints and strategic risks Leading and mentoring senior program leaders and building a high‑performance delivery culture For more information on the role and its accountabilities, click here to view the role description. What you’ll bring Essential Demonstrated experience leading large‑scale, nationally significant broadband and ICT infrastructure programs Proven ability to operate at executive and cross‑government level, with authority in complex delivery environments Strong commercial leadership experience, including management of major, multi‑vendor contracts Deep capability integrating technology, infrastructure, policy and commercial delivery Clear accountability mindset with a strong track record of executive assurance and delivery confidence Highly desirable Experience delivering public safety, emergency services or other mission‑critical connectivity programs Experience overseeing multi‑program portfolios rather than single initiatives Experience operating across multiple jurisdictions or highly regulated environments A talent pool may be created from this recruitment action for future temporary or ongoing vacancies in roles with similar capability requirements. This role may require additional enhanced security vetting. Why work on Broadband Programs? Working on broadband programs at NSW Telco Authority offers a rare opportunity to contribute to nationally significant initiatives that directly support public safety, emergency response and community resilience. The work is complex, high‑impact and highly visible, with strong engagement across emergency services, governments and industry partners. You will operate at scale, influence strategic decisions and help shape how critical broadband capability is delivered across Australia for the long term. These programs suit people who are motivated by meaningful outcomes, thrive in complex environments and want to leave a lasting legacy in public safety and community connectivity. About NSW Telco Authority NSW Telco Authority (NSWTA) operates and manages the Public Safety Network to deliver radio communications for frontline responders. We work with emergency services and telecommunications carriers to protect communications assets during emergencies and natural disasters. NSWTA is a delivery agency with responsibility for over $1.5 billion in key NSW Government projects that connect communities and support emergency services. We lead and coordinate whole-of-government connectivity strategy to bridge the digital divide and help keep people and places safe. NSWTA operates as a standalone Statutory Authority within the Department of Customer Service. We promote flexibility and we will consider part time, job share and other flexible arrangements. We’re proud of our customer-centric, people-first culture and it is key to the success of our fast-moving, high-performance organisation, where our people and partners live and breathe our values of Integrity, Trust, Service and Accountability. We understand the importance of continuing to learn and grow in your career and provide a range of training and development opportunities to keep upskilling and nurturing our people. We’re also committed to creating opportunities for job mobility and new experiences within our organisation or the wider public sector. For more information, go to NSW Telco Authority