Medical Staff Services Coordinator Full Time Days

Summary: Under the guidance of the Director, the Medical Staff Coordinator participates in all functions to ensure compliance with Medical Staff Bylaws, Rules & Regulations, policies and procedures, State and Federal requirements and accreditation standards.

Duties and Responsibilities: 

1. Meeting Management:
2. Attends and facilities assigned meetings of the Medical Staff including standings, ad-hoc and special meeting;
3. Ensures assigned departments/committees met their meeting frequency as outlined in the Medical Staff documents;
4. Prepares agenda packets for assigned meetings five (5) business days prior to the scheduled meeting date; 
5. Sends meeting notices to all medical staff and hospital personnel no later than seven (7) days prior to the scheduled meeting; 
6. Sends reminders to all medical staff twenty-four (24) hours prior to the scheduled meeting;
7. Meeting minutes are transcribed within three (3) days but no later than ten (10) business days. Summary reports to the Medical Executive Committee are prepared within 24-48 hours; 
8. Meeting attendance is documented in the credentialing databased within five (5) business days; 
9. All follow-ups from an assigned meeting are initiated and completed within ten (10) business days; and
10. Providers clerical assistance to department and medical staff leadership

1. Credentialing and Privileging:
2. Engages in credentialing functions for medical staff and allied health professionals, which may include: appointment, reappointment, privileging, ongoing professional practice evaluations, proctoring and provisional evaluations;
3. Processes initial appointments to the medical staff and allied professional staff within 60 days of receipt of a completed application;
4. Ensure all primary source verifications are completed and there are no missing elements, including but not limited to licensure, certificates, and insurance;
5. Follows up on pending verifications at a minimum every ten (10) days from original/last request;
6. Confirms applicant meet the minimum qualifications for privileges criteria prior to presenting a completed file to the department chair or vice-chair;
7. Initiate reappointment application six (6) months prior to the expiration of the provider’s current appointment;
8. Sends delinquent reappointment notices every 30 days and a final notice 60 days prior to the expiration of the provider’s current appointment and notifies department chair or designee to assist with follow-up;
9. Reviews completed application and reappointment files with department chair or designee no later than three (3) business days before the Interdisciplinary Practice and/or Credentials Committee meetings;
10. Prepares credentials files for review by the Interdisciplinary Practice and/or Credentials Committee chair at least two (2) business days before the meeting;
11. Updates credentialing database to reflect post-board approval actions within seven (7) business days;
12. Maintains assigned expirables, including but not limited to, licensure, insurance, DEA, and annual health requirements, for all medical staff and allied helath professional as assigned; and
13. Enters new medical staff and allied health professionals into the electronic health records documentation and coordinates onboarding as assigned;

Behaviors

• Adheres to dress code ensuring appearance is neat and clean
• Completes educational requirements in a timely manner
• Maintains regulatory requirements, including all federal, state, local regulations and accrediting organization standards
• Wears identification while on duty and ensures it is visible at all times
• Maintains patient confidentiality at all times
• Able to state the mission, vision and values of the facility.
• Complies with the Medical Center's policies and procedures, including timekeeping, attendance, and the Standards of Behavior and the Code of Conduct
• Maintains required applicable licensure, certification, educational and in-service requirements
• Displays positive attitude through words and actions
• Displays willingness to adapt to new ideas and contributes to effective progress.
• Demonstrates awareness of who the customers (internal and external) and supports the company’s goals and objectives in a positive manner

Total

100%

JOB QUALIFICATIONS

Minimum Education (Indicate minimum education or degree required.)

• High School Diploma or equivalent or job related experience

Preferred Education (Indicate preferred education or degree required.)

• Associate/Technical Degree 
• Bachelor's Degree preferred.

Minimum Work Experience and Qualifications (Indicate minimum years of job experience, skills or abilities required for the job.)

• Ability to communicate effectively verbally and in writing.
• Must be able to work in a union environment.
• Working computer knowledge including proficiency on word processing programs and medical staff database.

Preferred Work Experience and Qualifications (Indicate preferred years of job experience, skills or abilities required for the job.)

• Proven experience and proficiency in health care education and medical staff services preferred.

Required Licensure, Certification, Registration or Designation (List any licensure or certification required and specify name of agency.)

• Current Los Angeles County Fire Card required (within 30 days of employment)

• Assault Response Competency (ARC) required (within 30 days of hire)
• Certified Professional in Medical Staff Services Management (CPMSM) or Certified Provider Credentialing Specialist (CPCS) by the National Association Medical Staff Services (NAMSS) required (within one year of hire)[SPS1]