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Job Description
POSITION SUMMARY:
The Program Coordinator is responsible for developing, delivering and administering programs targeted toward youth and family engagement. This includes but is not limited to: youth and teen programs, family events, birthday parties, youth sports and other family programming. The incumbent is responsible for program development and quality, management of staff and compliance with department policies, procedures and expectations.
ESSENTIAL FUNCTIONS:
- Develop, deliver and administer programs targeted toward youth and family engagement to include but not limited to: Childwatch, Youth Sports, family events, birthday parties, youth and teen enrichment programming.
- Recruit, hire, on-board, train, develop and supervise their team members.
- Develop community partnerships in support of Youth and Family Engagement programming.
- Recruit, on-board and engage program volunteers.
- Ensure a high level of member service, enhancing the member, program participant and guest experience and satisfaction.
- Manage related program budget to ensure revenue and program service goals are achieved.
- Serve as a member of the branch leadership team performing specific duties which support the overall success of branch operations.
- Build relationships with members; help members connect with one another and the YMCA.
- Handle and resolve program related concerns and inform supervisor of unusual situations or unresolved issues.
- Apply all YMCA policies and expectations to program implementation.
QUALIFICATIONS:
Ba
- High School diploma or equivalency required.
- Additional college level credits in childhood development, education or related field preferred.
- Minimum 2 years previous experience in program leadership role.
- Certifications required within 30 days of hire: CPR/AED, and First Aid.
- Excellent interpersonal and problem solving skills.
- Ability to relate effectively to diverse groups of people from all social and economic segments of the community
B