Senior Software Engineer - Python/Agentic AI

BlackLine¯SaaS is the system of interaction for finance and accounting teams and it integrates with numerous ERPs, CRMs, Payment systems, Point of Sale systems and other applications.

As a Senior Software Engineer, you will play a crucial role in building the next generation of BlackLine application. You will be driving innovation into our product suite by designing, developing, troubleshooting, maintaining, optimizing and scaling cloud-based applications and services. In addition to being a hands-on engineer, you will also lead and mentor other engineers in the team.

If you have a passion for delivering products that make a difference, are driven to make things better in all that you do and are eager to work in a collaborative agile environment where developers are dedicated to solving customer problems and innovating, we would love to talk to you.

• Provide technical expertise in requirements analysis, design, effort estimation, development, testing, and delivery of highly scalable and secure distributed backend and AI-powered services
• Design, develop, and deploy intelligent agents and AI-driven features to enhance our product capabilities.
• Utilize Python and its ecosystem of libraries to build, train, and deploy machine learning models and agentic systems.
• Work with product management, architects, and other engineering teams to understand stated and unstated needs and turn them into functional and technical requirements.
• Maintain a strong sense of business value and return on investment in planning, design, and communication.
• Support technical design and architecture discussions and help drive technical decisions while making appropriate trade-offs on technology, functionality, robustness, performance, and extensibility.
• Estimate the work scope and timelines, and consistently deliver on those commitments.
• Implement, refine, and enforce software development techniques to ensure that the delivered features meet software integration, performance, security, and maintainability expectations.
• Research, test, benchmark, and evaluate new tools and technologies, and recommend ways to implement them in product development.
• Maintain high standards of software quality and technical excellence within the team by establishing good practices and writing clean, testable, maintainable, and secure code.
• Contribute to a forward-thinking team of developers, acting as an agent of change and evangelist for a quality-first culture within the organization.
• Mentor and coach team members to guide them to solutions on complex design issues and do peer code reviews.
• Proactively identify issues, bottlenecks, gaps, or other areas of concern or opportunities and work to either directly affect change or advocate for that change.
• Perform critical maintenance, deployment, and release support activities, including occasional off-hours support.

• Education:
  Bachelor's/Master's degree in Computer Science or related disciplines.
• Technical/Specialized Knowledge, Skills, and Abilities:
• 8+ years of professional experience in building Web scale, highly available, multi-tenant SaaS with a focus on backend platforms, frameworks, RESTful APIs, and microservices.
• Extensive hands-on experience with Python programming, particularly for AI/ML and backend development.
• 3+ years of active experience in AI/ML projects, with a strong focus on developing and implementing agentic AI systems, AI Agents, large language models (LLMs), and natural language processing (NLP).
• Proven experience with deep learning frameworks such as TensorFlow or PyTorch.
• 2+ years of experience with a public cloud (AWS, Azure, or GCP) and a solid understanding of cloud-native services.
• Hands-on Experience with C# programming using .NET framework/.NET Core is a plus.
• Extensive experience with SQL, relational database design, and SQL query optimization.
• A solid computer science foundation including data structures, algorithms, and design patterns, with a proven track record of writing high concurrency, multi-threaded, secure, and scalable code.
• Proven experience in working with one or more services such as API gateway, identity management, authentication, messaging (Kafka or RabbitMQ), workflow orchestration, job scheduling, and search.
• Superior analytical, problem-solving, and system-level performance analysis abilities.
• Excellent written and verbal communication skills.Adaptable team player with strong collaboration skills and a focus on results and value delivery.
• Experience working in an Agile development environment.
• Passion for engineering excellence through automation, unit testing, and process improvements.