Technical Support Officer, Clerk Grade 5/6 - Full Time - Temporary - Concord High School

The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver the best outcomes for students and to advance the wellbeing of Aboriginal people.

About the Role

Technology Support Officers assist in providing efficient information technology support services along with performing maintenance and upgrades on departmental IT equipment to ensure effective operations at optimal speed and capacity.

Click here for the role description

Talent Pool
A talent pool may be created through this recruitment process. A talent pool is a group of candidates who have undergone an assessment process and have been identified as suitable for this role or similar roles for a period of 18 months. Being part of a talent pool means that you may be considered for ongoing or temporary employment for a range of similar roles. This offers exciting opportunities for you to gain a wide range of experiences to build your public service career.

Concord High School is a large, dynamic, comprehensive setting with approximately 1200 students from a broad range of cultural and socioeconomic backgrounds. The staff are experienced, high-performing and have high expectations of student outcomes. There are a wide range of wellbeing and extra-curricular programs in place designed to ensure that all students are engaged and well supported in their learning. The school is set in picturesque surroundings in the inner western suburbs of Sydney. Priorities in the 2026-2029 School Plan focus on Literacy, Numeracy and high expectations of staff and students to achieve to their full potential.

This is a temporary role for 24 months with possible extension or possible ongoing.

About the NSW Department of Education 

The Department of Education is the largest provider of public education in Australia with responsibility for delivering high-quality public education to two-thirds of the NSW student population. We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees, neurodiverse people and people with disability. If we can make some adjustments to our recruitment/interview process to better help you shine, please contact the hiring manager using the contact details provided above. For more information, visit NSW Department of Education Diversity and Inclusion

To meet the page limits outlined in the guidelines, all application attachments must be submitted in PDF format. Please note that late applications will not be accepted.

To apply for this role, please submit in either Word or PDF format:

1. A cover letter (max 2 pages)

• demonstrating how your skills, knowledge and professional experience meet the focus capabilities as outlined in the role description

2. A target question response (maximum 300 words per target question)

• answering the two targeted questions below 

3. A current resume (max 5 pages)

• including name, phone number/s and email for two professional referees 

4. Copies of your qualifications and/or academic transcripts 

Note: it is a requirement that all candidates submit their applications online via iworkfor.nsw. No paper based, email based or late applications will be accepted.

 

Please provide an example of where you have achieved business/educational outcomes by using the existing technology in your organisation (300 words maximum)

Can you show evidence of how you have liaised and maintained software on a large scale? (300 words maximum)