Internet Sales Assistant

Mullinax Ford of Central Florida – Apopka, FL 32703

Job Type

Full-time

Full Job Description

Mullinax Ford of Central Florida is looking to hire a driven and customer-focused Internet Sales Assistant to join our growing Internet Sales team.

This position plays a key role in handling inbound leads, communicating with customers via phone, text, and email, and setting appointments. If you are organized, motivated, and enjoy working in a fast-paced environment, this is a great opportunity to grow within the automotive industry.

Responsibilities

• Respond to incoming internet leads promptly through phone, text, and email
• Engage with customers to answer questions and provide accurate vehicle information
• Set and confirm appointments for the sales team
• Follow up with customers to maintain engagement and drive showroom visits
• Manage and update customer information in CRM
• Work with sales staff to assist showroom traffic when needed 
• Perform post-sale follow-up to ensure customer satisfaction and resolve concerns 
• Support daily dealership operations including inventory checks, appointment coordination, and customer logistics 

Requirements

• Strong communication skills (phone, text, and email)
• Ability to multitask and stay organized in a fast-paced environment
• Basic computer skills and willingness to learn CRM systems
• Customer service or sales experience preferred (automotive experience is a plus)
• Professional attitude and team-oriented mindset

Compensation & Benefits

• Competitive pay plan (hourly + performance-based opportunities)
• Training provided
• Career growth opportunities within the dealership
• Supportive team environment

Why Work at Mullinax Ford?

• High-volume dealership with consistent lead flow
• Established processes and training support
• Opportunity to grow into a sales 
• Customer-focused, no-pressure sales environment

Equal Opportunity Employer

Mullinax Ford is an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, or any other protected status.