Automotive Internet Sales Coordinator

Automotive Internet Sales Coordinator

Customer-Focused Role | Bonus Opportunities | Career Growth in Automotive Sales

Huntersville Ford

Connect With Customers. Drive Appointments. Build a Career in Automotive Sales.

Huntersville Ford is looking for a motivated, customer-focused, and energetic Automotive Internet Sales Coordinator to join our growing team. This is a great opportunity for someone who enjoys helping customers, thrives in a fast-paced environment, and wants to build a long-term career within the automotive industry.

For over 30 years, Krause Auto Group has built its reputation on customer satisfaction, employee growth, and promoting from within. We believe our employees are more than just a number—we support individual development, encourage advancement opportunities, and celebrate success stories across every department.

With a portfolio of world-class automotive brands including BMW, Mercedes-Benz, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls-Royce, Koenigsegg, McLaren, and Lotus across multiple states, you’ll be joining a fast-paced organization with long-term career growth opportunities

Why You’ll Love It Here

• Competitive pay plus bonus opportunities
• Free health insurance option available
• Dental & vision insurance available
• Short and long-term disability insurance
• 401(k) options available
• Paid vacation, PTO, and holiday pay
• Employee appreciation celebrations
• Career advancement opportunities—we promote from within
• Employee discounts on vehicles, parts & services
• Family-owned and operated culture
• Long-term career stability
• Full-time 40-hour work week

What You’ll Do

As an Automotive Internet Sales Coordinator, you’ll help create an outstanding first impression for customers while supporting the dealership’s sales and service operations.

Customer Communication & Lead Management

• Answer incoming customer calls and schedule appointments for the Sales Department
• Respond promptly to internet, phone, and live chat inquiries using dealership processes, scripts, and templates
• Provide customers with initial vehicle and dealership information
• Direct customers to the appropriate dealership resources and departments
• Follow up with customers who are not yet ready to schedule or who missed appointments

CRM & Administrative Support

• Utilize the dealership CRM system daily to track customer communication and appointments
• Maintain accurate customer records and follow-up activities
• Assist with additional administrative and dealership support tasks as assigned by management

Team Support & Customer Experience

• Assist with overflow Service Department calls and appointment scheduling according to dealership guidelines
• Deliver a professional, positive, and customer-focused experience on every interaction
• Support dealership sales goals through strong communication and appointment-setting skills

What You Bring

• Positive, persuasive, and outgoing personality
• Strong communication and customer service skills
• Team-oriented attitude with a willingness to learn and improve
• Strong computer and multitasking abilities
• Professional, prompt, and dependable work ethic
• Ability to thrive in a fast-paced environment
• Strong phone and interpersonal communication skills

Requirements:

• Previous customer service or call center experience preferred
• Must be available to work Saturdays
• Valid driver’s license required

Why Huntersville Ford & Krause Auto Group?

• Trusted dealership with a strong local reputation
• Over 30 years of automotive success
• Family-owned and operated organization
• Promote-from-within culture with real advancement opportunities
• Opportunity to grow within a respected multi-brand automotive group
• Leadership team focused on employee success and development

Perfect For Candidates Who Are:

• Looking to start or grow a career in automotive sales
• Strong communicators who enjoy helping customers
• Motivated by performance bonuses and career advancement
• Organized, dependable, and customer-focused
• Comfortable working with phones, internet leads, and CRM systems

Start Your Career with Huntersville Ford

This is more than just an internet sales position—it’s an opportunity to build a long-term career with a company that values hard work, development, and employee success.

Apply today and become part of the Huntersville Ford and Krause Auto Group team.

Our Commitment to You

Krause Auto Group is proud to be an equal opportunity employer. We are committed to creating a workplace where every employee feels respected, supported, and empowered to succeed.