Back to jobsReview invoices and update within tracker to avoid miss out, verify invoice format & mandatory fields, confirm invoice matches the expected purchase order, Flag any exceptions for escalation within agreed SLAs.
Communicate clearly and timely with suppliers/subcons about missing or incorrect information.
Escalate aging approvals according to escalation matrix.
Collect feedback from stakeholders (internal and external) for process improvement.
Ensure correct cost centre, project code, and tax treatment is applied. Enter invoice into the SAP system with 100% accuracy.
Ensure on-time invoice processing and payments to maintain strong supplier/subcon relationships and avoid disruptions such as delay payment that could affect revenue-generating operations.
Proactively resolve disputes or queries to maintain supplier/subcon trust and avoid delivery delays, Prevent overpayments, duplicate payments, and late fees through accurate validation.
Implement standard operating procedures (SOPs) for invoice processing.
Match invoices to POs and goods receipts.
Track invoice exceptions (e.g., pricing issues, missing approvals). Minimize exception rate through constant feedback from AP team for the same to avoid same issue repeating further.
Highlight LM rejected invoices through defined workflows to maintain alignment with the suppliers/subcons.
Use invoice trackers to ensure full visibility and accountability for invoice status and delays. Take ownership of resolving issues. Review pending cases in the Queue and highlight it to LM if support required
Identify recurring invoice errors and collaborate with subcon/supplier to fix root causes
Apply Right the first-time approach to reduce corrections, rework, and downstream issues.
Working on HALO application where we have the tracking mechanism through tickets rather than doing it manually.
