Director of Cash Management

 

Cash Depot is the largest independent provider in the United States specializing in retail cash management, consumer financial services, ATM solutions, and air/vac systems. An award-winning provider of financial technology, equipment, and services since 1983, we are supported by more than 270 operational employees and 160 nationwide service technicians. Our team is dedicated to meeting our partners’ needs through top-rated customer service, innovative technology and applications, durable equipment, and dependable on-site maintenance.

 

JOB SUMMARY:

As an ATM and Financial Services business, cash is our most important asset. The Director of Cash Management is responsible for the end-to-end Cash Management value stream, which manages $300-400M of cash in circulation. This role leads a team of 7 employees (and growing) and manages key suppliers, such as Armored Carriers and Banks. The Director of Cash Management will utilize data analytics and establish best practices to ensure that cash is effectively forecasted, cash balances, interest expense and bank fees are minimized and machine uptime is maximized.

 

LEADERSHIP RESPONSIBILITIES:

• Leads the cash management staff who are responsible for forecasting, ordering, and optimizing ATM cash.
• Recruits and hires cash management staff and conducts performance evaluations.
• Coordinates training & onboarding programs for new staff and identifies training needs for existing staff.

 

DUTIES / RESPONSIBILITIES:

• Utilize data and metrics to monitor the performance of the cash management department and armored couriers.
• Report out key metrics results of the cash management department and status of key initiatives to leadership.
• Establish and maintain strong relationships with banks, armored carriers and key customers.
• Implement and maintain automated Operating and ATM cash account reconciliation protocols.
• Forecast, analyze and find solutions to optimize ATM and Operating cash levels.
• Identify and implement solutions that reduce interest, courier and bank fee expenses.
• Document and maintain standard operating procedures for cash management department.
• Continuously pursue opportunities to automate and improve standard operating procedures.
• Perform root cause analysis and implement corrective actions to address repeat performance failures.
• First line of escalation for cash management team members.
• Operate as a team player and effectively communicate to other department leaders.
• Assist the project management team with the rollout and onboarding of new machines and clients.
• Perform other related duties as assigned.

 

REQUIREMENTS: (Education, Experience, Skills, Abilities)

• Bachelor’s Degree in Finance, Operations, Supply Chain or a related field.
• 10+ years of previous experience in Finance, Operations or Supply Chain roles.
• Previous leadership, supervisory experience required.
• Proven ability to lead, coach and develop a team.
• Previous experience utilizing dashboards and order management systems.
• Proficient with Microsoft Office Suite or other relevant tools.
• Operate within the corporate policy guidelines and business practices.
• Results oriented and demonstrated strong sense of urgency.
• Excellent communication skills, written/verbal with internal and external contacts.
• Proven ability to be organized, detailed, multi-tasker, critical thinker, accurate, thorough and a problem-solver.
• Ability to adapt to change in the workplace and assignment of additional responsibilities.

 

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met in order to successfully perform the essential functions of the job.

 

While performing the duties of this job, the employee is regularly required to talk and hear. Required to frequently sit, stand, walk, use hands to finger, handle or feel, and reach with hands and arms.

 

The employee is occasionally required to lift and/or move 10 pounds; sit, stoop, bend and kneel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

 

WORK ENVIRONMENT:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets and fax machines, etc.

Join a company where your contributions directly pay off.
We believe in sharing success with our employees, which is why our benefits are designed to invest in you—now and in the future:

• Generous Profit‑Sharing Bonus — share directly in the company’s success and reap the rewards of what we build together
• Competitive Medical, Dental & Vision coverage
• Company‑paid Life Insurance & Short‑Term Disability
• Paid Holidays and PTO
• Medical Deductible Reimbursement & Wellness Benefit Programs
• 401(k) with Company Match

   

This is a full-time position. Days and hours of work are Monday through Friday, 8:00 am to 5:00 pm, occasional overtime required.

 

 

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Team Member for this job. Duties, responsibilities and activities may change at any time with or without notice.

Cash Depot provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.