Job Description
About Huawei
Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. With integrated solutions across four key domains – telecom networks, IT, smart devices, and cloud services – we are committed to bringing digital to every person, home and organization for a fully connected, intelligent world.
At Huawei, innovation focuses on customer needs. We invest heavily in basic research, concentrating on technological breakthroughs that drive the world forward. We have more than 207,000 employees, and we operate in more than 170 countries and regions.
Huawei's end-to-end portfolio of products, solutions and services are both competitive and secure. Through open collaboration with ecosystem partners, we create lasting value for our customers, working to empower people, enrich home life, and inspire innovation in organizations of all shapes and sizes.
Job Title: WDM Service Engineer
Job Location: Prague
Role Overview
We are looking for a skilled and motivated WDM Service Engineer to join our team. In this role, you will provide technical expertise and support for optical transport solutions, primarily focusing on WDM (DWDM/OTN/ROADM) networks. You will work closely with customers, partners, and internal teams to deliver high-quality solutions, ensure customer satisfaction, and continuously grow your technical expertise.
Main Responsibilities:
- Provide technical support for WDM network equipment (knowledge of MW is an advantage).
- Support projects across their lifecycle: preparation, pre-sales technical support, solution design, lab testing with customers, and delivery together with the implementation team.
- Deliver Level 1 technical support services for Carrier and Enterprise customers, independently or in cooperation with Level 2 support teams.
- Act as a trusted technical partner, building and maintaining strong customer relationships and ensuring customer satisfaction.
- Conduct trainings and knowledge-sharing sessions for customers on Huawei WDM equipment, troubleshooting methods, and best practices.
- Pursue continuous professional development through internal and external trainings.
Requirements:
- Technical Skills
- Strong knowledge of Optical Transport technologies: WDM, OTN, ROADM.
- Familiarity with Microwave (MW) theory and products is a plus.
- Solid understanding of IP technologies and related protocols (Routers, Switches, ARP, STP, VLAN, OSPF, BGP, MPLS, QoS, etc.).
- Hands-on experience with Huawei WDM equipment; Huawei certification is an advantage.
- Cisco certification and/or scripting skills (bash, Python, etc.) are a plus.
- Soft Skills: Ability to work independently and manage responsibilities effectively. Self-motivated, proactive, and eager to learn new technologies. Strong communication and presentation skills for interactions with internal teams, partners, and customers.
- Minimum Bachelor’s degree in Telecommunications, Electrical Engineering, or a related field.
- At least 2 years of relevant experience in optical transport or IP networking.
- Fluent English is required; Czech is preferred.
Please send your CV in English.
What We Offer: We offer you an exciting professional career in one of the leading and fastest growing multinational telecommunication companies, challenging work and a competitive salary package. Personal development is ensured through many training opportunities across Europe.
Interested? Please apply with your documents in English. Applications without CV will not be considered.
Important: To be considered for this role, applicants must be eligible to work and live in the job location.
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