Senior Assistant Director, Admissions – Enrollment Management Group

Salary: Commensurate with experience Benefits: The University offers generous benefits including paid time off (holidays, holy days and vacation), employer matching contributions to the retirement plan, and tuition benefits for employees and their eligible dependents. Learn more and explore benefits at www.duq.edu/benefits Location: Enrollment Management Group Position Status: Full-time Hours: Varied typically 8:30AM-4:30PM Position Number: 241264 FLSA Status: Exempt POSITION SUMMARY: Employee must be a naturally persuasive, creative problem solver who thrives in an upbeat environment with non-standard and varied working hours. A self-motivated, enthusiastic, goal-oriented individual with superior presentation, organizational, and interpersonal skills and will have demonstrated ability to follow direction, problem solve, manage multiple priorities and meet goals. This is a sales-like admissions and prospect management approach to a designated recruitment territory in an environment where recruiters are responsible for reaching enrollment and net revenue goals assigned to them. Daily responsibilities include communication with a large number of prospective students through heavy phone outreach. Personal e-mails, notes, individual appointments, and group presentations are also expected. This position will involve the planning of prospective student recruitment activities, extensive outreach and travel. The Senior Assistant Director serves as a representative of Duquesne University at both on- and off-campus recruitment events, helps to design, implement and execute undergraduate recruitment strategies and manages long-term admission goals in an assigned area as directed by the Admissions leadership team. DUTIES AND RESPONSIBILITIES: Recruiting undergraduate students and increasing the visibility of Duquesne University within recruitment territory to achieve enrollment objectives: Communicates with a large volume of prospective students through outbound phone calling, text messaging, personal emails, handwritten notes, individual appointments (in-person and virtual), and the regular use of arsenal (both printed and web information as well as members of the campus community - i.e., faculty, alumni, current students, coaches and parents of current students). Cultivates, engages, grades, persuades and closes prospective students, qualifying conversations and generating next steps (visit, apply, file FAFSA, submit enrollment deposit, submit housing application, register for classes, etc.). Leads group information sessions and meets one-on-one with prospective students and parents as well as gives campus tours as needed. Develops meaningful relationships with alumni, school counselors and other constituents in recruitment territory. Demonstrates knowledge of and ability to effectively communicate regarding all aspects of Duquesne University, including but not limited to mission, core values, policies, academic programs, student life, outcomes, athletics, housing, financial aid, billing, advising, etc. Makes financial planning calls. Reports on a regular and ongoing basis to enrollment management leadership regarding all recruitment activities utilizing data from Banner, Slate, Power BI, etc. Makes informed decisions to improve recruitment tactics and further develop visibility and recruitment strategy and takes a "solutions-oriented" approach to partner with supervisor to solve challenges that arise. Provides guidance, mentorship and counsel to newer staff and steps in for supervisors and assumes interim roles when necessary. Communicates actively and effectively with colleagues and partners across campus. Liaises with/supports application review process for assigned territory and school(s) or program(s). Evaluates undergraduate applicants’ academic credentials/participates in the admission decision-making process, including awarding of appropriate scholarships. Coordinates and executes a recruitment travel plan inclusive of college fairs, high school visits, information sessions and regional receptions. Travel may occur on weekdays and weekends. Projects and manages travel budget on a university procurement card. Completes other duties as assigned.