Job Description
Job Title: Licensing Manager
Division/Department: Rail Events Inc./Admin.
Reports to: Rail Events Inc. Vice President/General Manager
Type of position: Exempt/Salary
Employee Classification: Regular
Compensation: $65,000-$85,000 plus commissions and bonuses
Benefits
Regular classified employees are eligible for the following benefits: Medical/Rx, Dental, and Vision plan, with a portion of the premiums paid for by American Heritage Railways. Employer-funded HSA (for qualified employees), company-funded Life AD&D insurance and Voluntary Life (premiums paid for by the employee), generous PTO plan, 401K plan with company-match, and company-provided Employee Assistance Program.
Job Summary
The Licensing Manager is responsible for the sales, support, execution, and oversight of all activities related to the growth and maintenance of one or more Licensed Host Railroads (clients). This includes actively selling and maintaining relationships of both licensed Intellectual Property events and our ticketing systems. This individual will engage in regular communication with our clients and assist in planning and executing their events with our licensed brands or ticket launches. The Licensing Manager will assist in new event development and occasionally work with Rail Events Productions and other American Heritage Railways entities in the course of duties.
Essential Duties and Responsibilities
Develop working relationships with multiple event clients throughout North America
Research, sell, and support branded railroad-related events, retail, and intellectual property to potential clients
Research, sell, and support a branded ticketing system
Create healthy relationships and communication with clients and key members of the tourist railroad industry
Assist clients in the planning and execution of events at their venues
Assist with client business initiatives
Assist the team in maintaining a CRM and partner status updates/ projections
Study and memorize key components of contractual client obligations and assist clients in compliance measures
Work with the marketing department to develop tools for clients and for national brand exposure
Maintain clean and current records of ongoing communications with clients
Troubleshoot obstacles in event design and implementation by identifying strengths and risks for clients and potential future clients
Assist in the maintenance and periodic review of internal procedures and efficiency
Be willing to travel to various locations across North America and Europe
Travel extensively around the holiday periods. May work onsite at various venues as needed with REI and REP
Take a leading role in the Annual Event Enhancement Camp, including teaching, coordinating, and leading groups
Research and review potential new railroad sites
Recruit new potential Clients
Attend various trade shows and other sales outreach opportunity events throughout the year
Review surveys and customer feedback for Host’s events
Work with the Resident Designer to ensure each Host Railroad event includes all elements outlined in the Event Guidelines.
Sell and promote other product offerings from REI and American Heritage Railways, including contract work, ticketing, and marketing assistance when applicable
Other Duties as assigned
Education, Skills, and Work Experience
Bachelor’s degree in fields related to sales or business management, or three years of relevant work experience
Ability to comprehend and communicate contractual legal language
Proficiency in exceptional customer service and follow-up with outside clients
Proficiency in budget management
Practical experience in basic event logistics, design, and execution
Possess an engaging, well-spoken manner in personal communications
Ability to assist in the research and sourcing of products related to events and related activities
Possess fundamental project management skills
Self-motivation and attention to the execution and timeline of project-related tasks
Proficient writing and editing skills for sales materials
Proficient in editing and composing PDF documents
Proficient in Microsoft Word, PowerPoint, and Excel
Experience in the leadership and mentoring role with clients and peers
Proficient in common office computer programs, including Word, Excel, and PowerPoint
Possess or be able to obtain a US passport
Work Environment
Time spent in an office setting
Significant time spent traveling (domestic and international) during Q3
Rail Events Incorporated, an American Heritage Railways subsidiary, is an Equal Opportunity Employer.