Job Description
Company Description:
Associated Energy Group, LLC (AEG Fuels) is a global aviation fuels and services supply chain management company. The company’s core business is the marketing and financing of fuel supply and logistics solutions for the world’s largest airlines, militaries, and corporate operators.
AEG Fuels serves its clients through a network of longstanding relationships with subcontracted parties around the world. Customers are afforded the benefits of negotiated fuel and throughput pricing based on AEG Fuel’s aggregate volume within a network of over 3,000 airports as well as the company’s specialized expertise in delivering products safely and on-time.
AEG Fuels is dedicated to providing comprehensive support and unparalleled 24/7 service around the world. 50 different nationalities are represented on AEG’s team and with offices in Miami, Houston, Toluca, Medellin, Sao Paolo, London, Dubai, Singapore and Shanghai the company combines a global presence with a local touch.
AEG Core Values:
- Excellence & Teamwork
- Entrepreneurship & Innovation
- Respect & Trust
- Always Do What’s Right
Job Overview:
AEG is looking for a talented Support Engineer to join our dynamic IT team. This role requires a well-rounded individual with expertise in various IT systems and a customer-focused approach.
Responsibilities:
- Provide comprehensive support for Office 365, Azure Entra ID, and Intune, including user account management and troubleshooting.
- Manage Active Directory, group policies, and access control.
- Assist with basic networking tasks and ensure smooth connectivity.
- Set up and troubleshoot VPN configurations for remote users.
- Collaborate with the app development team, providing support and understanding of development cycles.
- Leverage any experience with ERP systems (such as SAP) for user administration and support.
- Provide on-call support as needed and ensure high availability for IT-related issues.
- Utilize VMware or server administration skills to support infrastructure as needed.
Requirements:
- Proven experience with Office 365, Azure Entra ID, Intune, and Active Directory.
- Basic understanding of networking and VPN configuration.
- Familiarity with development cycles or app development processes.
- Experience with ERP systems (e.g., SAP) for user administration is a plus.
- Knowledge of VMware or server administration is highly desirable.
- Strong problem-solving abilities and a proactive approach to IT support.