
Head of Corporate Communications
Job Description
Head of Corporate Communications
Department: Transformation
Employment Type: Permanent - Full Time
Location: UK - London
Reporting To: Global Head of Transformation & Change
Description
Key Responsibilities
- Lead the development and delivery of CFC’s global communications strategy, ensuring our narrative is clear and aligned with the direction of the business.
- Oversee external communications, including media relations, PR activity, and issues management, ensuring our voice is well positioned in the market.
- Act as a senior spokesperson for CFC and prepare leaders for key media engagement and external opportunities.
- Build trusted relationships with journalists, media outlets, and industry voices, using your sector expertise and network to create opportunities for CFC.
- Produce high-quality content, from press releases to thought leadership and executive materials, setting the standard for tone and clarity.
- Work closely with the wider marketing team to ensure communications are connected and reinforce our brand across all channels.
- Manage PR partners and the communications budget, ensuring activity is focused on the right priorities and delivers measurable value.
- Keep close to the wider industry landscape, spotting emerging trends and using these insights to shape forward-looking communications and maintain CFC’s position in the market.
Skills, Knowledge and Expertise
- Significant experience leading a high performing corporate communications in a fast-paced environment, ideally within insurance, financial services, technology, or other regulated sector.
- A confident and credible communicator with strong editorial judgement, able to shape narratives that land with impact at senior levels.
- An established network of media contacts, with the judgement and influence to engage them effectively and position CFC well.
- Comfortable operating at both a strategic and hands-on level, setting direction while staying close to delivery and quality.
- Strong experience managing media relations, PR programmes, and issues, with a calm and assured approach under pressure.
- A proven track record of delivering high-quality content across a range of formats, including executive and market-facing communications.
- Able to build trust quickly with senior stakeholders, providing clear counsel and working collaboratively across the business.
- Strong awareness of the industry landscape, with the judgement to identify relevant trends and apply them to communications in a practical way.