Job Description
Who We Are
Founded in 2013, Second Life Mac (SLM) set out to make a difference by connecting people with the best technology — with affordability and sustainability in mind. Since then, we’ve become recognized for our thought leadership and commitment to excellence, reselling Apple products to customers worldwide while maximizing value for our client network.
As we continue to grow our reputation as a leader in Apple device buybacks, we’re seeking talented individuals who share our drive to elevate our mission even further. Our team is dedicated, innovative, and constantly striving to improve every day.
Overview
As a Device Cleaning Associate, you will play a vital role in ensuring that our devices are maintained to the highest standards of cleanliness and hygiene. Your attention to detail and commitment to excellence will help enhance the user experience and prolong the life of our products. You’ll work in a dynamic environment where your contributions will directly impact customer satisfaction and product quality.
What you’ll do
- Perform thorough cleaning and sanitization of various electronic Apple devices, ensuring they meet health and safety standards.
- Inspect devices for any damage or wear, documenting findings for further action.
- Utilize appropriate cleaning solutions and techniques tailored for different device types.
- Maintain an organized workspace, ensuring all cleaning supplies are stocked and equipment is in good condition.
- Collaborate with team members to streamline cleaning processes and improve efficiency.
- Follow established protocols for handling devices safely and securely during the cleaning process.
Basic qualifications
- Very strong attention to detail with a focus on quality assurance.
- Ability to work independently as well as part of a team.
- Excellent time management skills to handle multiple tasks efficiently.
Preferred qualifications
- Previous experience in a cleaning or maintenance role, particularly with electronic devices.
Compensation & Benefits
- Competitive pay for our Team Members
- Superior, industry-best Total Rewards program
- Paid time off
- Exemplary health benefits through BCBS
- 401k plan with a dedicated financial advisor
- Financial education program, and top pay for our Team Members.
What’s Next
- Apply with your resume
- Complete our 7-minute application survey here: https://go.cultureindex.com/p/Q2Xysjo5xXoF0VqoV
- Our team will reach out if there is a fit
Our Core Values
Our core values define how we show up every day—for our teammates, our clients, and our work. They guide our decisions, set our standards, and shape our culture.
- We are a Joy to Work With, bringing positive energy, humility, and respect while communicating openly and supporting one another.
- We Win the Day by taking consistent action and holding a high daily standard, knowing long-term success is built through steady progress and accountability.
- We operate with a strong Sense of Urgency, acting quickly on what matters, staying organized, and taking ownership without procrastination.
- We are Growth Minded, continuously seeking feedback, learning, and improvement, and embracing the discomfort that comes with getting better.
- We Flow Forward by staying calm, learning from setbacks, and maintaining momentum—focused on progress, not perfection.
EEO Statement
Second Life Mac is an equal opportunity employer and is committed to cultivating a diverse, equitable, and inclusive workplace. We do not discriminate against any applicant or team member on the basis of race, color, religion, creed, ancestry, national origin, citizenship status, age, sex, gender (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender identity or expression, marital status, military or veteran status, disability, medical condition, genetic information, arrest or conviction history (where permitted by law), or any other status protected by applicable federal, state, or local law.
Employment decisions are based on qualifications, merit, and business needs. Second Life Mac provides reasonable accommodations to qualified individuals with disabilities, individuals with sincerely held religious beliefs or practices, and individuals with pregnancy-related conditions, in accordance with applicable law. Discrimination, harassment, and retaliation of any kind are strictly prohibited.