Job Description
Position Summary
- Handling reservations and guests inquiry
- Welcoming and serving guests according to the given instructions and established service standards
- Maintains High standards of hygiene, cleanliness, tidiness and adhere to work place safety practice
Requirements
- 1 year at a 5-star hotel or reputable restaurant
- Frontline customer service experience in airlines, retail, concierge is an added advantage Knowledge
- Basic F&B product and service knowledge
- Advance customer service skills
- Fluent with Cantonese or Mandarin and English, both written and spoken
- Able to walk and stand continuous for extended amount of time
Primary Responsibility
- Assist the restaurant manager in handling the daily operations of the restaurant, assist in making reservations for guests and answering guests' inquiries
- Welcome and serve guests efficiently according to established standards
- Maintain the dining area and service equipment in good and clean condition