Valet

Dealership:

L0397 Driveway Home Office

Driveway.com is where car buying and selling meets convenience—with no haggling, no pressure, and no leaving your couch. The definition of Auto Done Easy! We’re the digital retail arm of Lithia & Driveway (LAD) and we’re on a mission to make car ownership easy, transparent, and dare we say... enjoyable. Backed by a network of nearly 300 dealerships across the U.S, Driveway blends the best of tech and human touch to deliver a smarter, smoother experience. We’re big on innovation, big on people, and always driving forward. Come ride with us! 

Driveway Valet I

The Driveway Valet I is responsible for providing a seamless and frictionless premium customer experience.  This position is an entry level position that will be responsible for acquiring and picking up all makes and models of new and used vehicles in the assigned market area.

Responsibilities

• Facilitate online vehicle acquisition sales via an online portal

• Maintain customer appointment calendar

• Educate customers on process

• Maintain marketplace reports

• Provide an excellent customer experience while completing thorough vehicle inspections

• Execute vehicle acquisition paperwork

• Maintain excellent communication with team and store leadership

• Use online valuation tools to purchase or valuate customer vehicle

• Troubleshoot any customer needs or concerns

• Navigate customer through vehicle acquisition process

• Complete required paperwork with customer

• Acquire and Maintain a notary commission

• Go under intensive training to ensure up to date knowledge of ALL Brands products and features

• Other duties as assigned.

Skills and Qualifications

• Strong attention to detail

• Excellent communication skills

• Sense of urgency

• Active listening

• Critical thinking

• Time management

• Proficient vehicle product knowledge

Competencies

• Does the right thing, takes action and adapts to change

• Self-motivates, believes in accountability, focuses on results, makes plans and follows through

• Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results

• Thrives on a team, stays positive, lives our values

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.*

• Up to 1/3 of time: standing, walking, lifting up to 25 pounds

• Up to 2/3 of time: sitting, kneeling, reaching, talking, hearing