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Service Delivery Manager, YouTube Global Vendor Operations
Posted 2 weeks ago
Job Description
- Own the vendor management operations.
- Create, lead, and support cross-functional company initiatives/projects.
- Oversee third-party vendor partners and their dedicated associates supporting our account by monitoring Key Performance Indicators (KPIs) and vendor scorecards, developing business cases to drive logistics process improvements, and aligning and prioritizing initiatives in a dynamic environment with multiple interdependencies.
- Manage quarterly budgets, invoice control, and capital improvement projects within assigned locations while cultivating relationships with multiple internal customers across data centers.
- Identify and act on cost and quality improvement opportunities by developing documented business cases, presenting them to peers and management for approval, and delivering ongoing project management.