HC Relief Lead

Relief Lead – Health Center

Dallas Retirement Village | Dallas, OR

We're looking for experienced hospitality professionals who enjoy creating exceptional dining experiences, leading by example, and building meaningful relationships with residents and guests.

At Dallas Retirement Village, our Relief Hosts play a key role in ensuring residents and visitors receive outstanding service in our dining venues. This position supports dining room operations by coordinating guest seating, assisting service staff, addressing resident concerns, and helping maintain a welcoming and organized dining environment.

If you're a natural leader who enjoys hospitality, customer service, and working in a fast-paced team environment, this is an excellent opportunity to make a meaningful impact every day.

Benefits

• Medical, Dental, Vision Insurance and Flexible Spending Accounts
• Every Day Pay!
• 403(b) with company match
• PTO + 6 paid holidays
• Daily Pay options available
• Tuition reimbursement & scholarship programs
• Life and disability insurance
• Day Care
• Supportive team environment with growth opportunities

What You'll Do

Relief Hosts help oversee dining room operations while ensuring residents and guests receive exceptional hospitality and service.

Responsibilities include greeting and seating residents and guests, managing reservations, supporting meal service operations, assisting with staff coordination, resolving dining concerns, maintaining dining room standards, ensuring food safety and sanitation compliance, supporting special events, and assisting with training and mentoring dining staff.

You'll work closely with the Dining Room Manager and service team to create a positive dining experience while maintaining high standards of hospitality, professionalism, and resident satisfaction.

What You Bring

• Minimum one year of hospitality, restaurant, food service, or dining room leadership experience
• Strong customer service and communication skills
• Ability to lead by example and support team success
• Excellent organizational and multitasking abilities
• Ability to remain calm and professional in a fast-paced environment
• Food Handler's Card required
• OLCC Service Permit required
• Must be at least 21 years old
• Ability to operate point-of-sale (POS) systems and handle basic cash transactions
• Dependable, professional, and hospitality-focused

Who This Is For

This role is a great fit for someone who:

• Enjoys interacting with seniors and building relationships
• Takes pride in delivering exceptional customer service
• Likes leading and supporting a team
• Thrives in a fast-paced hospitality environment
• Values professionalism, organization, and attention to detail
• Wants to make a positive impact on residents' daily lives

You're not just managing a dining room—you're helping create memorable experiences and meaningful connections for residents and guests every day. If you're an experienced hospitality professional who enjoys leading through service, we'd love to connect with you