Job Description
Job Summary
Under immediate supervision, this role performs a variety of routine clerical tasks that support a specific workflow or phase within a business process. Accountable for transaction of part(s) of business process. Work requires knowledge in the area of assignment as well as applicable department and company policies and procedures to accomplish the processing of information, documents or materials to include: setting up comprehensive records and files, preparing standard reports and charts, compiling data from various sources and forms, contacting other departments to obtain information and reconcile routine discrepancies, performing calculations involving complicated arithmetic, etc. Makes minor corrections, codes items, maintains record of documents processed. Informs departments of missing or incorrect data. Utilizes computer systems and/or other related equipment to record, store and retrieve information. Compiles regular and special reports using established formats and procedures. Performs basic clerical duties that are highly structured according to established procedures. This job is level II or the intermediate level in a three level Process Assistant series.
Required Knowledge, Skills, Abilities & Experience
The knowleges, skills, abilities and experience required for entry into this job include the following:
Ability to manage multiple activities and resources. Ability to manage multiple activities and resources.Strong oral and written communication skills. 2+ years general office experience. Proficient personal computer skills. Proficient skills using spreadsheet and word processing applications and SAP. Basic knowledge of company and department procedures. Basic analytical and problem solving skills.
Education Requirements
Required degree (equivalency not accepted in lieu of required degree):
High School Graduate , GED
Licenses, Certifications, or Quals Description
Working Conditions
Other Working Conditions
Test Description
This job requires recommended test results from SHL Microsoft Assessment(s) administered online during the employment selection process.
Microsoft Word - This test evaluates a candidate’s ability to perform certain operations in a simulated environment of Microsoft Word, and includes the following topics: Applying Illustrations and Graphics, Applying Page Layout, Creating Content, Creating, Printing, and Saving Documents, Formatting Content, Proofreading Documents and Reviewing, Maintaining, and Securing Documents.
Microsoft Excel - This test evaluates a candidate's ability to perform certain operations in a simulated environment of MS Excel, and includes the following topics: Applying Formulas and Functions, Creating and Analyzing Data, Formatting Cells, Data, and Content, Managing Workbooks and Worksheets, Presenting Data Visually, and Printing and Views.
Microsoft PowerPoint - This test evaluates a candidate’s ability to perform certain operations in a simulated environment of Microsoft PowerPoint, and includes the following topics: Applying Transitions and Animations, Creating, Managing, and Saving Presentations, Formatting Presentation Content, Reviewing, Collaborating, and Delivering Presentations, and Working with Multimedia Elements, Images, and Illustrations.