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Selling Supervisor, Miami Design District - Marni

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Job Description

  • Strong customer service skills to provide courteous and precise customer satisfaction.
  • Strong organizational skills, multi-tasking and prioritizing capabilities.
  • Follow-up with clients through telephone calls, letters, cards and special announcements keep book of clients including sales records, records of all client preferences, colors, sizes and styles as well as records of clients' life events (birthdates, etc.)
  • Align with style and qualitative standards of the Brand throughout Sales and post-sale process.
  • Take full advantage of all contacts with customers in the Store and promote both the Brand and Product.
  • Collaborate with other colleagues to achieve business objectives.
  • Constantly keep up-to-date regarding fashion trends; know and monitor competition.
  • Know customers' needs, both expressed and less obvious.
  • Demonstrate, recommend and style the products available; promote wardrobing.
  • Schedule client appointments and pull merchandise for clients in advance of appointments.
  • Ensure customer loyalty by collecting customer information and entering it into the database, thus building an extremely valuable clientele base that consists of high profile, international, professional and consistent customers.
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    Selling Supervisor, Miami Design District - Marni at OTB | Renata