Job Description
At parcelLab, we help leading retailers turn post-purchase moments into experiences customers remember, and come back for.
Our platform is used by brands like John Lewis, AllSaints, Yeti, SharkNinja and IKEA to power post-checkout communication, drive retention, and build long-term loyalty.
We’re hiring an Enterprise Account Executive to join our EMEA sales team (UK-based, London preferred). This is a true enterprise role: complex sales cycles, senior stakeholders, and high-value deals with some of the most sophisticated retailers in the region.
The role
You’ll own a set of strategic enterprise accounts and run end-to-end, value-led sales processes — from early discovery through to close. Please note this is a German speaking role.
Engage in high-impact multi-threaded opportunities with senior stakeholders across CX, e-commerce, marketing, IT and procurement, partnering closely with SDRs, Marketing, Solutions Consulting and Customer Success.
This is a role for someone who likes ownership, cuts through complexity, and is comfortable figuring things out as they go.
What you’ll do
Build and own a healthy enterprise pipeline across a defined region or account set
Lead senior-level, consultative conversations focused on business outcomes
Run deep discovery and translate customer challenges into clear value stories
Build ROI-driven business cases and commercial proposals
Navigate complex buying groups, legal and procurement processes
Coordinate internal teams to move deals forward
Forecast accurately and communicate clearly with sales leadership
What we’re looking for
Strong experience selling B2B SaaS at enterprise level
Proven success selling into large retailers or consumer brands
German speaking
Track record of closing complex, high-value, multi-stakeholder deals
Comfortable owning pipeline generation alongside SDR support
Commercially sharp, with experience building value-based business cases
Familiar with structured sales methodologies (e.g. MEDDICC)
Clear, confident communicator with senior executive presence
Bonus points if you have:
Success selling into DACH, BENELUX and/or the Nordics
Experience in ecommerce, CX, martech or logistics tech
Scale-up experience
Additional European languages
Why parcelLab
We move fast and build together—offering real ownership, meaningful challenges, and a front-row seat to shaping our sales motion as we scale.
Growth here isn’t about titles or tenure — it’s about taking on bigger challenges, learning fast, and making a real impact. We’ll support you, but you’ll be expected to lead.