Job Description
Pay Plan Title: Coordinator
Working Title: RCT (RB-BHT) Care Coordinator
Position Number: 91382, 91383, 91384, 91385, 91386
FLSA Status: Exempt
Posting Salary Range: $54,106 - $67,210
Office Location: Remote within Trillium’s Catchment area. (See requirements section for included counties)
POSTING DETAILS:
Make an Impact
Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.
Why Work for Us?
Trillium believes that empowering others begins with supporting our team. We offer our employees:
- A collaborative, mission-driven work environment
- Competitive benefits and work-from-home options for most positions
- Opportunities for professional growth in a diverse inclusive culture
Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities.
If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today!
What We’re Looking For
Trillium Health Resources has a career opening for an RCT (RB-BHT) Care Coordinator to join our team! The RCT (RB-BHT) Care Coordinator is responsible for providing short-term care coordination and service linkage for individuals diagnosed with autism spectrum disorder who are either not eligible for or have opted-out of Tailored Care Management and have co-occurring chronic, unresolved or complex physical, developmental disabilities, behavioral health and social determinant needs.
The RCT (RB-BHT) Care Coordinator will conduct outreach to members and their legal guardians to assess unmet needs and connect them with the most appropriate services and resources. The Care Coordinator is expected to complete all required documentation, paperwork, and tasks within Trillium’s care management platform according to established timelines.
This position will serve as a member of the integrated care team and provide input and collaboration with other team members as needed. The role is essential in assisting members and/or legal guardians in obtaining the needed services and supports, identifying available housing, transportation, nutritional resources, and communicating with providers to promote coordinated and integrated whole person care.
On a typical day, you might:
- Serve as a resource for accessing community-based resources and supports.
- Assist with coordinating services and support for members.
- Engage identified members into Care Coordination and utilize data and information from multiple sources to address members’ needs.
- Provide care coordination to assigned members with identified behavioral health, physical health, co-occurring, co-morbid or multi-morbid conditions.
- Provide education about all available services, natural and community support, treatment options, diagnosis, etc.
- Facilitate referrals for health-related services, community-based resources and social support services.
Employee Benefits:
Trillium knows that work/life balance is essential. That’s why we offer:
- Typical working hours: 8:30 am – 5:00 pm with flexible work schedules for some roles with management approval.
- Work-from-home options available for most positions
- Health Insurance with no premium for employee coverage
- Flexible Spending Accounts
- 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
- NC Local Government Retirement Pension (defined-benefit plan) https://www.myncretirement.gov/systems-funds/local-governmental-employees-retirement-system-lgers/lgers-handbook
- 401k with 5% employer match and immediate vesting
- Public Service Loan Forgiveness (PSLF) qualifying employer
- Quarterly stipend for remote work supplies
Qualifications
Required:
- High School diploma/GED and six (6) years of experience working with BH/MH/SU/IDD population; OR
- Associate’s degree and four (4) years of experience working with BH/MH/SU/IDD population; OR
- Bachelor’s degree and two (2) years of experience working with BH/MH/SU/IDD population; OR
- Equivalent combination of education and experience.
- Must have a valid driver’s license and reliable transportation.
- Must reside within Trillium’s catchment area, which includes the following counties: Anson, Bertie, Beaufort, Bladen, Brunswick, Camden, Chowan, Carteret, Columbus, Craven, Currituck, Dare, Duplin, Edgecombe, Gates, Greene, Guilford, Halifax, Hertford, Hoke, Hyde, Jones, Lee, Lenoir, Martin, Montgomery, Moore, Nash, New Hanover, Northampton, Onslow, Pamlico, Pasquotank, Pender, Perquimans, Pitt, Randolph, Richmond, Robeson, Sampson, Scotland, Tyrrell, Warren, Washington, Wayne, or Wilson.
- Must be able to travel within catchment as required.
Preferred:
- Degree in Human Services
- Bachelor’s degree
Deadline for Application: July 2, 2026 at 11:59pm
How to Apply
To be considered, submit your application and resume through our ADP Career Center. Your resume must include:
- Employer name, dates of service (month/year), average hours worked per week, and essential job duties
- Education details (degree type, date awarded, institution, field of study)
- Licensure/certification information, if applicable
After submission, your resume will be reviewed to ensure it meets the essential criteria for the position. You’ll be notified by HR regarding your application status as appropriate. All applicants will receive a final update once the recruitment cycle closes.
Join our Talent Community through ADP to stay informed about future opportunities. Be sure to keep your resume updated in your profile.
Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment.
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