Job Description
Our Purpose
TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.
We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Opportunity Overview
The Senior Field Service Engineer delivers advanced technical support to customers and field teams, solving complex issues and leading cross-functional initiatives. This role drives productivity improvements, supports global customer engagements, and plays a key role in escalations, knowledge sharing, and continuous improvement efforts.
- Lead resolution of complex technical issues across customers, field teams, and factory
- Drive cost reduction and productivity improvement initiatives
- Support global accounts and travel as needed for critical customer engagements
- Mentor engineers and promote knowledge sharing through e-Support and best practices
- Identify gaps and implement process and performance improvements
- Represent Teradyne in high-impact customer situations
All About You
We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you’re ready to join us in this mission, take a closer look at the minimum criteria for the position.
- BS or Master’s in Electronics Engineering, Electrical Engineering, Physics, or related field
- 10+ years of experience in a production or field support environment with strong performance
- Proven ability to lead complex problem-solving and cross-functional initiatives
- Strong communication skills with the ability to influence customers and internal teams
- Self-driven with a focus on continuous improvement and customer success
- Ability to lift up to 50 lbs