Job Description
Department Overview
Ronald McDonald House® is an independent, nonprofit 501(C)(3) organization that cares for families when they have children who are ill or injured. Through a global network of 250+ independently operated Chapters in 60+ countries and regions, we surround families with the resources, services, and support they need, removing barriers so they can be at the heart of their child’s care and ensure the best possible health outcomes. Ronald McDonald House strives to be part of the solution to the challenges families face when a child needs healthcare, whether that means staying close to a hospitalized child, affording to remain together while a child undergoes treatment far from home, or accessing basic medical and dental care in underserved communities. Through our resources and community partnerships, we help families gain access to healthcare services and stay together during critical moments in their children’s lives. We are enjoying the flexibility of a hybrid work model, in which Ronald McDonald House Global employees spend part of their week connecting with co-workers in our state-of-the-art McDonald’s headquarters in the booming West Loop of downtown Chicago. For more information, visit ronaldmcdonaldhouse.org.
The Philanthropy team leads the execution of Ronald McDonald House’s global fundraising in support of the organization’s bold 2030 ambitions: to double the number of families served worldwide, address the most critical unmet needs of families, advance family‑centered care as the global standard, and sustain system‑wide revenue above $1 billion. The team drives significant philanthropic revenue while simultaneously building the systems, capabilities and culture required to scale fundraising impact across the global system. The Philanthropy team is responsible for generating approximately $30+ million annually in philanthropic funds through a diverse and growing portfolio of revenue streams. These include corporate partnerships, individual and major gifts, planned giving, foundation grants, cause‑related marketing and signature events.
The Manager, Individual Philanthropy plays a key role in growing and stewarding Ronald McDonald House’s base of individual major gift donors. Reporting to the Director of Individual Philanthropy, this role manages a portfolio of donors and prospects, cultivating relationships, securing philanthropic support, and delivering exceptional stewardship. The Manager also contributes to donor acquisition efforts within the Individual Philanthropy team and collaborates closely with colleagues across the Philanthropy department to advance shared fundraising goals.
Duties
Portfolio Management & Donor Stewardship
- Manage a portfolio of individual donors and prospects, cultivating relationships to deepen engagement and grow giving.
- Develop and implement personalized strategies for solicitation, cultivation, and stewardship.
- Conduct regular outreach (calls, meetings, correspondence) to build and maintain strong donor relationships.
- Prepare donor materials, briefings, and proposals in collaboration with colleagues.
New Relationship Development
- Identify and qualify new prospects through research, referrals, and networks.
- Support the design and execution of acquisition strategies to expand the individual giving pipeline.
- Design and partner with colleagues on campaigns, appeals, and events to engage new supporters.
Collaboration & Integration
- Work closely with the program, marketing, communications, and events teams to ensure donor messaging reflects organizational priorities.
- Collaborate with colleagues to coordinate donor engagement strategies across portfolios.
- Track donor interactions and moves management activity in the CRM system.
Planning & Reporting
- Support the Director in developing annual revenue targets and strategies for individual giving.
- Monitor progress toward goals and prepare regular reports on portfolio activity and outcomes.
- Ensure compliance with fundraising policies, ethical standards, and donor confidentiality.
Qualifications
- Bachelor’s degree.
- 5+ years of experience in fundraising, with a focus on individual giving or major gifts.
- Proven track record of managing donor portfolios and securing philanthropic support from individual donors.
- Excellent relationship-building and communication skills, with ability to engage donors across cultures and geographies.
- Excellent writing and presentation skills; experience preparing proposals and donor materials.
- Proficiency in donor CRM systems and prospect management processes.
- Highly organized, goal-oriented, and able to manage multiple priorities.
Compensation
Bonus Eligible: Yes
Long - Term Incentive Eligible: Yes
Benefits Eligible: Yes
Salary Range
The expected salary range for this role is $ 101,437.00 - $126,797.00 per year.The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.
The position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as, life insurance.
