LEAD HIM CLERK - HEALTH INFORMATION MANAGEMENT - FT DAYS (60964)

Job Summary:
Under the direction and supervision of the Health Information Manager, assists in leading procedures of maintaining the integrity of patient’s medical record. This includes participating in, identifying the need for, and executing quality and performance improvement activities, oversight of applicable procedures and their implementation, and leading teams with related duties. Responsible for the retrieval, processing, storage, and completion of patient’s medical record.

Job Responsibilities:
1. Releases information to internal and external customers in compliance with applicable policies and procedures.
2. Ensures timely retrieval of paper medical records from clinical care areas for the purpose of continuity of patient care, updating patient’s medical record, quality review, release of information, or statistical analysis.
3. Assembles and processes paper medical records in the sequences required to comply with assembly procedures, including, but not limited to prepping the documents, scanning the documents, linking the documents to the appropriate account number or medical record, and verifying the number of pages.
4. Analyzes the medical record for completeness, removes non-automated deficiencies, re-assigns deficiencies as needed to appropriate provider and account, and performs final check on the completed record.
5. Assists in educating physicians, or their office staff, concerning remote access to EMR, positively encourage its use, and can direct them to other appropriate staff for additional training/education if requested.
6. Works with physicians and hospital staff to ensure record completion. This includes the concurrent and retrospective review of medical records, along with notification to physicians and staff regarding incomplete records.
7. Utilizes various software and programs related to Health Information operations including, but not limited to, incomplete record tracking, accounting of disclosures, and patient index maintenance systems.
8. Follows departmental procedures for tracking, trending, or documenting various metrics which may include, but not limited to, shared folders, One Note notebooks, or Excel files.
9. Routinely informs Health Information Manager regarding staff productivity, quality, and accomplishments of work loads.
10. Collaborates with the Health Information Manager or Liaison on the development, maintenance, and execution of procedure guides.
11. Collaborates with the Health Information Manager or Liaison to provide cross-training or re-training to staff and new-hire training.
12. Engages with all coworkers to assess the department needs, completing any necessary side work or providing coverage of other tasks on a routine basis or as needed/requested to ensure deadlines are met.
13. Assists in coordination of information management planning, Joint Commission, and other accreditation or regulatory compliance in cooperation with other hospital departments.
14. Provides computer systems support and expertise to other departments as needed.
15. Collaborates with the IT Support Analyst(s) under the direction and supervision of the Health Information Manager to ensure system is maintained and upgraded timely.
16. Maintains strict confidentiality of information pertaining to patients, employees, departments, and hospital operations.

Education Requirements and Other Requirements:
Education Level:
High School diploma or equivalent preferred
Certification/Licensure:
None
Experience Requirements:
Two or more years of experience in Health Information Management preferred
Computer application and critical analytical thinking
Ability to work well under stress or tight deadlines
Ability to remain flexible to changing systems and processes
Skills in collecting, interpreting, and analyzing of health information
Experience with management functions of planning, directing, organizing, and staffing preferred
Demonstrates excellent verbal and written communication skills
Strong personal interaction skills