IdAM Engineer

Key Responsibilities Engaging in pre-sales activities to scope out potential solutions. Accurately assess effort and cost involved with implementation. Follow standard project processes and procedures in order to produce documentation to be used in proposals Evaluate hardware and software (within server, network, storage or desktop environments) Integration and test of new products (both hardware and software) for incorporation into program infrastructure Administration and enhancement of the environment and its supportability, for example: administration of user accounts, control the network access integrity, manage the data, in terms of space allocated to data, access authorizations. Provide third line support to ensure right support. To be aware of the relevant SLA structure and to respond, fix or escalate according to the limits set out within that structure. Accurately assess time to complete tasks to ensure operational and user procedures.