Assistant Project Officer

Assistant Project Officer – Triage and Advisory Services, SafeWork NSW Be a part of supporting the workers of NSW providing quality Work Health and Safety advice Clerk Grade 5/6, starting salary $99,938 plus super Ongoing, based in Gosford. Flexible working arrangements available About us SafeWork NSW is the state's workplace health and safety regulator. Our mission is to reduce work-related fatalities, injuries and illnesses by ensuring workplaces comply with health and safety laws. We achieve this through a mix of responsive and proactive programs targeting high-risk areas across all industries, aligned with our strategic plan and regulatory priorities. About the role The Triage team are the first point of contact for workers and those close to them seeking advice about WHS notifications they have lodged. The team are responsible for triaging, assessing, deescalating and prioritising matters against SafeWork NSW’s triage frameworks. This role provides a range of administrative and project support services to support the team and broader business. You will be responsible for a range of support activities, including: Coordinate the reconciliation, processing and associated admin tasks for incidents, requests for service (RFS) and enquiries received after hours. Prepare written communication for requests for service and workplace incidents received by SafeWork NSW Provision of high-level customer service to a wide range of stakeholders via telephone and in writing Advising on complex regulatory matters in a professional and customer focused manner Actively contributing to a positive, supportive team environment To learn more about the role, please click here to download the role description. About You To be successful in this role you will have: Excellent organisational and time-management skills with the ability to balance multiple priorities at once while maintaining confidentiality, accuracy and attention to detail. Exceptional communication and interpersonal skills, including the ability to effectively communicate with and maintain relationships with stakeholders at all levels. High level written communication skills with the ability to understand and translate comprehensive and/or technical issues. Ability to interpret and apply Work Health and Safety legislation, Codes of Practice, National Triage Framework and National Compliance and Enforcement Policy. Strong analytical skills A proactive and solutions-oriented approach to problem-solving. Superior knowledge and expertise of MS Office applications including Word, Excel, PowerPoint, and SharePoint, and Planner. Proven ability to work as part of a highly collaborative, flexible and supportive team in a dynamic customer focused environment Be passionate about Work Health Safety (WHS) and having a keen interest in working in a regulatory agency How to apply Click ‘Apply Online’ to access our application portal and submit your application. Your application should include a cover letter (no more than 2 pages) and resume (no more than 5 pages) outlining your capabilities and experience relevant to the role. Application closing date: Friday 29th May 2026 (9:59AM) For enquiries relating to the recruitment process, please contact Tayla Gibbs at [email protected]