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Job Description
- Be a primary integration point of contact between Payments and first-party clients, acting as the trusted adviser by providing strategic and technical consultation to immediate and long-term challenges.
- Advocate for the client by understanding their strategic priorities, business goals, and challenges. Reinforce their success by driving cross-team collaborations, supporting development and implementation of sustainable scalable solutions.
- Drive end-to-end project planning process for client requests, including strategy and approach for intakes, stack ranking of request, communicating on commit decisions, addressing concerns and managing commit decision appeals.
- Facilitate executive-level communication and reviews (Quarterly Business Reviews (QBRs), Monthly Business Reviews (MBRs), etc.) to help drive transparency and accountability on committed goals.
- Develop integrated project delivery portfolio roadmap for the client by collaborating with cross-workstream teams to ensure project prioritization and delivery timelines are aligned with client’s business needs.