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Job Description
We are seeking a highly technical and hands-on Salesforce Technical Architect to lead the design, development, and implementation of our Salesforce ecosystem as we transition from Microsoft Dynamics. This is a foundational role responsible for establishing scalable architecture, defining best practices, and building solutions that directly support our business operations.
This individual will operate as both an architect and developer, owning end-to-end CRM solutioning while partnering closely with business stakeholders, analytics teams, and leadership. The ideal candidate is equally comfortable whiteboarding system design as they are building flows, writing Apex, and deploying production-ready solutions.
Your Role on the Team
Lead the end-to-end architecture and development of our Salesforce platform during and after migration from Dynamics
Design scalable, flexible CRM solutions aligned to business needs across ticket sales, partnerships, and operations
Act as a hands-on developer - developing flows, Apex classes, Lightning Web Components, and other custom solutions
Define and implement Salesforce best practices, governance, and technical standards
Architect data flows into and out of Salesforce, partnering with data engineering and external vendors as needed
Serve as a key advisor on CRM strategy, helping shape how Salesforce supports long-term business goals
Train and mentor analysts and team members on building flows, automations, and scalable processes within Salesforce
Own deployment lifecycle, release schedules, and environment management (sandbox, QA, production)
Manage relationships with Salesforce-related vendors, consultants, and implementation partners
Other duties as assigned
Your Skills and Experience
Deep expertise in Salesforce architecture and development, with a strong bias toward hands-on execution
Proven ability to design scalable CRM systems from the ground up in a fast-paced environment
Experience building and optimizing Salesforce environments with a focus on performance, scalability, and usability
Experience in mentoring and enabling non-developers to build within Salesforce (flows, automations, etc.)
Ownership mentality - comfortable operating as the primary technical authority for the CRM platform
Experience with integrations and data architecture (APIs, ETL tools, data pipelines)
Expertise in:
Salesforce Flows and Process Automation
Apex development
Lightning Web Components (LWC)
Salesforce data modeling and security architecture
Familiarity with deployment tools and DevOps processes within Salesforce (e.g., CI/CD, version control)
Experience/ Education Requirements:
4+ years of hands-on Salesforce experience, including architecture and development
Salesforce certifications
Salesforce Certified Administrator
Salesforce Certified Platform Developer I
Salesforce Certified Platform App Builder
Salesforce Certified Sales Cloud Consultant
Salesforce Certified Agentforce Specialist
Required:
Preferred:
Bachelor’s degree in computer science, Information Systems, or related field (or equivalent experience)
