Job Description
We offer thousands of free programs every day for people from all walks of life—immigrants learning a new language, aspiring entrepreneurs launching their dreams, children discovering the world, people of all ages exploring arts and culture. And we give patrons millions of opportunities to enjoy one of life’s greatest satisfactions: the discovery of a good book.
Now’s your chance to join the best team in Brooklyn!
The Information Technology department is currently seeking a part time employee to provide critical assistance in the Enterprise Applications division. The Part Time Assistant will be responsible for performing multiple Sierra-based functions including, generating and distributing daily Title & Item Page lists, monitoring/processing/updating patron circulation notices and responding to common patron & staff inquiries such as PIN reset requests. This position also generates reports to help support the team and maintains other statistical information as required. The typical schedule for this position is 8:00am to 12:00pm
This is a part-time position. The salary for this position is $20 per hour for up to a 19-hour workweek.
Responsibilities
Data entry into Sierra
Process Offline Circulation files
Daily Suppressions/Global Updates
Daily Notice processing (Hold, Overdue, Title Page etc)
Daily system file archiving/Notice history
Daily Circulation activity reports
Patron PIN reset requests
Daily post notice cleanup including SMS/Email/Telephone optouts/reject
Gather Kiosk Statistics
Qualifications
High school diploma or equivalent required
Familiarity with Sierra and its common functions is a plus
Proficiency in Microsoft Office, especially Excel, Outlook & Word
Good written & oral communication skills
Must be detail oriented and have great analytical skills
Ability to provide excellent customer service, via email and phone
Ability to work well with others as well as independently
Must be punctual
Ability to maintain confidentiality
We seek professionals dedicated to providing excellent customer service, developing fruitful partnerships in the community, and implementing programs aligned with our mission and vision. You will be immersed in a motivating and challenging environment where innovation is key to the organization. If you are looking to be a part of a stimulating workplace that is highly regarded by its culturally diverse community, BPL is the place to be.
Brooklyn Public Library is an equal opportunity employer.