Voice AI Research Participant – East & West Africa

We're looking for 50 participants across Rwanda, Kenya, Ethiopia, Ghana, and Nigeria to test a new voice assistant by making real phone calls and sharing feedback. ## What you'll do - Make 5 phone calls to a voice assistant over approximately 1 week - Each call covers a real question from your own life in one of these topic areas: 1. Health and wellbeing 2. Work, farming, or business 3. Learning and education 4. Practical "how do I" questions (services, documents, money transfers) 5. Free choice — anything you genuinely want to ask - Complete a short survey after each call (~5 minutes) - Calls are 5–15 minutes each, ending naturally (no hard cutoff) ## Requirements - 18+ years old, with a spread of ages (not only 18–30) - Located in Rwanda, Kenya, Ethiopia, Ghana, or Nigeria - Comfortable speaking English - Willing to consent to call recording (audio and transcript) for evaluation and improvement purposes ## Preferences (good-faith sourcing effort, not hard filters) - Feature phone user, or smartphone user with limited or no data plan - Limited or no prior experience with AI assistants - Mix of genders and rural/urban locations ## Compensation - Paid based on actual time spent per completed call plus survey - All call costs are covered — participants pay nothing ## Important notes - No scripts — we want real questions in your own words - Do not share sensitive personal information (ID numbers, account details) during calls - All calls are recorded and transcripts are generated for evaluation purposes ## Timeline - ~1 week for onboarding, then ~1 week of calls - Total commitment: approximately 2–3 hours over 2 weeks