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Job Description
JOB DUTIES:
Bills customers for all orders shipped daily
Issues credit memos or refunds as needed
Follows the corporate credit policy in regard to the credit granting, reporting, and updating process
Makes sure tax procedures are followed
Works on daily customer deposits/payments and associated duties
Reviews orders for potential fraud using a variety of tools
Verifies that credit card orders are processed correctly
Maintains NetSuite customer database to ensure that information is current and accurate
Assists the Credit Manager in making collection calls on past-due accounts
Uses a variety of websites and programs to complete daily credit duties, including Dun & Bradstreet, WAWF, Exostar, and CyberSource
Monitors shared emails to ensure all work is done accurately and in a timely manner
ESSENTIAL KSA’s (Knowledge, Skills, Abilities):
Candidate must complete a comprehensive background check to support our PCI DSS compliance
Strong computer skills, including Microsoft Word and Excel
Attention to detail - accuracy is extremely important in this position
Excellent time & workload management skills
Excellent verbal and written communication skills
Customer service mindset
Ability to work independently within a team environment to accomplish common goals
Capacity to learn and utilize a variety of continually changing technology platforms to accomplish day-to-day duties
2-year Accounting degree or comparable work experience
Must follow safety policies, use PPE, complete safety trainings, report hazards, report work-related injuries for team members, and maintain a safe workplace.
PREFERRED SKILLS:
Experience working with NetSuite Dun & Bradstreet experience Experience with military contracts and WAWFAccounting experience
LOCATION:
This position is located in South Burlington, Vermont
