Job Description
Chalet Host – Winter Season (Niseko)
Spend your winter in one of Japan’s most sought-after alpine destinations, delivering exceptional, personalised experiences within a portfolio of premium private chalets.
At H2 Life, we specialise in creating seamless, high-quality stays for guests from around the world. As a Chalet Host, you will play a key role in shaping each guest’s experience — combining attention to detail, thoughtful service, and a genuine passion for hospitality.
About the Role
This is a dynamic, guest-facing role within a private chalet environment. You will be involved in all aspects of the guest journey, supporting the delivery of a smooth, comfortable, and memorable stay.
Working alongside a close-knit international team, you will gain hands-on experience across multiple areas of hospitality, contributing to a high standard of service in a fast-paced and rewarding environment.
What You’ll Be Doing
- Welcoming and hosting guests throughout their stay, ensuring a comfortable and enjoyable experience
- Supporting the coordination of daily plans, bookings, and in-resort arrangements
- Assisting with food & beverage service within the chalet environment
- Maintaining high standards of cleanliness and presentation across all guest areas
- Anticipating guest needs and responding in a proactive and professional manner
- Supporting daily operations and adapting to the needs of the team and guests
- Working closely with internal teams to ensure smooth communication and service delivery
Who We’re Looking For
- A friendly, approachable, and service-oriented individual
- Strong attention to detail with pride in delivering high standards
- Comfortable working in a fast-paced, guest-focused environment
- A proactive mindset with the ability to adapt and learn quickly
- Previous hospitality experience preferred, particularly in guest-facing roles
- Strong communication skills and confidence working with international guests
What We Can Offer You
- Competitive hourly rate
- Subsidized staff accommodation
- Staff benefits and local discounts
- A variety of shift patterns across the season
- Social events and team activities
- Opportunity for contract extension or return seasons
- Visa support available for suitable candidates
Seasonal Details
- Winter seasonal contract (approx. December – March)
- Full-time, shift-based role including weekends and public holidays
Ready for the Season of a Lifetime?
If you’re passionate about hospitality and want to be part of a team delivering memorable guest experiences, we’d love to hear from you.