Residential Clinical Safety Supervisor (CSO III) - Wheat Ridge Regional Center
Job Description
Exercise supervision over the residential employees (approximately 14), in the area of hiring, performance planning, performance evaluation, leave approval and making recommendations for progressive discipline. Implements the overall operations of residential services in the home and implements regulatory compliance in conjunction with: DPA regulations; Personnel Rules; State Board of Nursing Practice Acts; Intermediate Care Facilities for Individuals with Intellectual Disabilities (ICF-IID); Health Facilities and Emergency Medical Services Division (HFEMSD) of Department of Public Health (DPH); Centers for Medicare and Medicaid (CMS); CDHS Policies and Procedures; and other state and federal mandates. Monitors, trains and observes direct reports to ensure compliance with all regulations and documents accordingly.
Ensures safety and security for ICF/IID facilities throughout the community. Completes daily documentation for all areas assigned, including entering into databases, Therap, and emailing team members. Notifies appropriate team members or agency personnel when observations are made that conflict with, are counterproductive to the Individual Program Plan, or compromise safety. May need to drive to numerous sites daily and interface with a variety of staff and individuals. Observes and completes documentation at the work sites to ensure timeliness and accuracy of recording bed checks, programs, security, phone and key check-out, and other documentation as necessary
Within the scope of training provided and under the direction of other professional staff, directs the milieu management onsite and responds promptly to individuals in crisis. Assists in verbal de-escalation techniques; performs approved physical interventions, utilizing the least restrictive measures possible; assists in searching for individuals who have eloped and returning them safely to the facility or transporting to/from hospital, correctional facility, etc.; and searches the facility for dangerous objects, contraband, weapons, etc., and removing/storing safely when needed. These positions will go through additional, specialized training to work in this program that focuses on safety related topics such as crisis intervention and milieu management. This position is then responsible for utilizing this training throughout the course of their work and daily duties.
Utilizes training provided in order to redirect an aggressive individual and to maintain a safe and orderly environment, ensuring the environment is safe so that individuals and agency staff are free from harm. Routinely interfacing with law enforcement and or adult protective services regarding individuals when needed. Provides supervision and ensures safety in accordance with individual behavioral programs. Makes recommendations based on observations to the teams regarding individual behavior program development, safety protocols, programming, and milieu management. Employs approved crisis management curriculum to keep individuals, staff, and the community safe. This position is responsible for monitoring and recognizing unsafe situations in the milieu. When unsafe situations are identified, this position is responsible for correcting the situation, notifying the appropriate team members, and reporting safety concerns to the supervisor. This position will take the lead in safety-related situations such as room searches, personal searches, elopements, or environmental factors (unsecured chemicals, sharps, medications, etc).
Coordinates, implements and evaluates all residential services according to the needs established by the Interdisciplinary Team and by the Individual Program Plan (IPP). Collaborates with team members to establish objective plans to meet prioritized needs. Trains and monitors implementation of these plans to ensure regulatory compliance. Monitors and addresses deficits in progress (maintenance and regression) according to IPP.
Documents all findings accordingly. Ensures that residents have the supplies, food, and personal items they need Within the scope of training provided, under the direction of other professional staff and according to the individuals' Individual Program Plan, this position uses a training approach, promoting the most independence possible. This includes consistently implementing behavioral, therapy, residential, vocational, and recreation related objectives as identified in the Individual Program Plan of persons served.
Provides supervision and support in all activities of daily living (ADL). This includes, but is not limited to, ensuring safety while promoting coping skills, community safety, behavioral management, meal preparation, money management, personal hygiene, social skills, recreation activities, domestic skills, and transportation. Transports (drives) and provides supervision and support for individuals while transporting them to their day program/work site, medical appointments, court hearings, and/or community activities. Protects the rights of persons served and enhances their quality of life. Assess the safety and security of the environment at all times, while adhering to the Individual Program Plan Other duties as required for business needs
Education/Licensure/Certification/Experience:
- High school diploma or General Education Diploma (GED)
- Three (3) years of professional experience in an occupational field related to the work assigned to the position
Substitutions:
Additional appropriate education will substitute for the required experience on a year-for-year basis
- Previous supervisory experience
- Medication administration training by a certified or licensed program in CO. If the candidate does not have medication assistant training, they will be offered and required to complete within 2 months of hire.
- College education in a behavioral health, psychology, and/or criminal justice-related field.
- Experience working with adjudicated and/or detained adults within a secure residential facility, residential health setting and/or a behavioral health setting;
- Experience working with adults with developmental or intellectual disabilities;
- Experience working with adult with mental illness;
- Experience facilitating psychoeducational groups;
- Education/experience working with adults who have trauma;
- Experience working with adults in positive leadership roles, such as mentoring and coaching
- Experience utilizing verbal de-escalation and motivational techniques.
- Relevant years of state service experience
Highly Desirable Competencies:
- Skilled in conflict management.
- Strong work ethic, integrity, and dependability.
- Sound judgment and decision-making skills.
- Self-control, composure, and the ability to manage stressful situations.
- Ability to verbally communicate clearly and willingness to do so respectfully
- Ability to identify and act on changes, inappropriate activity, hazards or potential security breaches and verbally communicate pertinent information.
- Ability to study information and recount events in a written, factual, concise, and legible method.
Conditions of Employment:
- Full Background CDHS employees (all Direct contact with vulnerable persons):
CBI name check and fingerprint check, ICON Colorado court database, Medicare fraud database, Reference Checks, Professional License verification (licensure requirements), Drug Screen, PREA (Division of Youth Services),Trails check (direct contact with children), CAPS (direct contact with adults – Mental Health Institutes, Regional Centers, Veterans Community Living Centers) - MOTOR VEHICLE RECORD CHECK: This position will drive a state fleet or non-state fleet vehicle for State business purposes
- Travel – Explain: Position must travel to remote work sites and must utilize a state vehicle, if available.
If not, must utilize personal vehicle and submit for mileage reimbursement. Position is required to use a state vehicle to transport residents - Shift Work – Explain: WRRC is a 24/7 facility, therefore person in this position must be available to work any shift, any
day and/or any area, to meet agency needs - Pre-employment Physical/Tests – Describe any special physical or test requirements: Must demonstrate the
ability to lift 50 lbs off the floor, bend, squat, etc at the time of hire and throughout employment. TB test upon hire - Must be able to demonstrate proficiency in approved physical interventions during new employee orientation and then consistently throughout employment
- Ongoing Functional Capacity Testing: Must be able to demonstrate proficiency in approved physical interventions during new employee orientation and then consistently throughout employment.
- Continued employment is contingent upon successful completion of the specialized training program extended after DRC NEO for this residential site within 30 days after the completion of DRC NEO
- Former State employees who were disciplinarily terminated or resigned in lieu of termination must:
Disclose that information on the application.
Explain why the prior termination or resignation should not disqualify you from the current position.
Provide your employee number from your prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS
Employment history is calculated on a full-time basis (40/hrs per week). Part-time employment is calculated on a prorated basis to determine qualifications. Be sure your application specifically addresses your qualifications, experience, work products, and accomplishments as they relate to the position and minimum requirements.
Preferred Qualifications & Competencies:
Relevant years of state service experience.
Minimum Qualification Screening Process
A Human Resources Analyst will review the work experience/job duties sections of the online job application to determine whether your experience meets the minimum qualifications for the position. You must complete the official State of Colorado online application. Cover letters and resumes WILL NOT be reviewed during the minimum qualifications screening process. You must specifically document your work experience and qualifications in the application form. Do not use "see resume" or "see attached."
You must meet the minimum qualifications to continue in the selection process. Part-time work experience will be prorated.
Comparative Analysis Process – Structured Application Review
After minimum qualification screening, the comparative analysis process will involve reviewing and rating of all the information you submit. The comparative analysis step may also include your results from standardized testing.
Your Work Experience/Job Duties
Document your work experience/job duties to the extent to which you possess the skills, education, experience, minimum qualifications, and preferred qualifications.
If listed, answer all supplemental questions as your answers to these questions will be evaluated during this phase. Provide at least 4-8 sentences for each supplemental question.
Supplemental Questions
Answer the supplemental questions completely and thoughtfully. We will rate your answers based on the content of your response and your writing skills (spelling, grammar, and clarity of your writing).
Appeal Rights
You may file an appeal with the State Personnel Board or request a review by the State Personnel Director if your application is eliminated. You will find the appeals process, the official appeal form, and how to deliver it on the State Personnel Board website.
You or your representative must sign and submit the official appeal form for review.
You can find the official appeal form here.
You must be deliver the official appeal form to the State Personnel Board:
By email ([email protected]), or
Postmarked in US Mail to(1525 Sherman Street, 4th Floor, Denver CO 80203, or
Hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or
Faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.
Contact the State Personnel Board for assistance:
At (303) 866-3300, or
Refer to the Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, within the Rules webpage.
How to apply to the State of Colorado(Youtube Video, Runtime 3:59, Closed Captions Available)
About Us & Benefits
If your goal is to build a career that makes a difference, join the dedicated people of the Colorado Department of Human Services (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. Each of us is committed to contributing to a safe and accessible CDHS. In addition to a great location and rewarding and meaningful work, we offer:
Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans
Employer supplemented Health Savings Account
11 paid holidays per year plus vacation and sick leave
State of Colorado Employee BenefitHub Resource Center
Excellent work-life programs, such as flexible schedules, training and more
Remote work arrangements for eligible positions
*Some positions may qualify for the Public Service Loan Forgiveness Program.
We believe in a people-first approach: We prioritize the needs, well-being, and dignity of the individuals, families and communities we serve. We commit to respect, fairness and access in every decision, policy and interaction. We engage client voices and experiences in the development and implementation of the services we provide.
Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.
We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.
Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.
We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.
Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.
CDHS is committed to a Colorado for ALL qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment.
This includes completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or performing essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to [email protected].
EEO Statement
The State of Colorado is an equal opportunity employer
We are committed to increasing a “Colorado for ALL" of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of all backgrounds and abilities. The State of Colorado believes that a “Colorado for ALL” drives our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
Additional Support For Your ApplicationToll Free Applicant Technical Support
If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application 1) ensure your documents are PDF or Microsoft Word files and 2) close the document before you attempt to upload (attach) it.