We’re looking for a confident and customer-focused Assistant Manager to join our team. This is a key leadership role in supporting the Store Manager, driving commercial success, and ensuring every customer enjoys an exceptional experience. If you’re passionate about retail, love motivating teams, and thrive in a fast-paced environment, we’d love to hear from you. 

Contract: Permanent     
Hours: Full-time     
Hours of Work: 40 Hours per week

As Assistant Manager, you’ll play a vital role in the day-to-day running of the store. You’ll lead by example, inspire your team, and create a positive, knowledgeable, and solution-focused environment that reflects our values. You’ll also take on the responsibilities of the Store Manager in their absence. 

Key responsibilities include: 
•  Driving store sales and margin performance through innovative thinking 
•  Collaborating on the creation and delivery of the store’s sales budget and business plan 
•  Ensuring visual merchandising standards are met and stock availability is maximised 
•  Leading seasonal promotions and local events with creativity and customer focus 
•  Putting customers first by ensuring every interaction is friendly, respectful, and solution-oriented 
•  Recruiting, onboarding, and developing team members who embody our values 
•  Managing stock integrity, store audits, and financial controls with accuracy 
•  Ensuring compliance with health & safety and company policies 

•  Proven experience in a supervisory or management role within a retail or customer-facing environment 
•  Experience managing stock, merchandising, and delivering commercial targets 
•  Excellent communication and interpersonal skills
•  Strong understanding of retail operations, including sales, stock control, and customer service 
•  Confident interpreting financial data and managing budgets 
•  Solid IT skills and awareness of Health & Safety and GDPR compliance 
•  A natural ability to lead, motivate, and inspire others 
•  You’ll be proactive, approachable, and solution-focused, with a flexible and team-oriented attitude. A passion for delivering outstanding customer service and driving continuous improvement is key 

📈  Scottish Widows contributory pension – company will match up to 5% 
🛍️  Up to 25% colleague discount in store 
🚗  Free parking on site 
🌴  33 days of annual leave, including bank holidays (pro-rated for part-time colleagues)
📚  Excellent training and development opportunities 
🪜  Plenty of career progression opportunities 
👨‍👩‍👧‍👦  Life Assurance 
🗣️  Employee Assistance Programme with Retail Trust 
🎁  Comprehensive colleague benefits
🚼  Enhanced Family Leave Policies

We may close this vacancy early if we find the right candidate, so we encourage you to apply as soon as possible.