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HVAC CUSTOMER CARE REPRESENTATIVE
Augusta, GA, 30901, USPosted 4 weeks ago
Full-timeonsite
Job Description
WHO WE ARE
Busby’s is a place where you will be appreciated by your team and customers, where your work has a direct effect on your personal success and the success of the company.
WHY CHOOSE BUSBY’S
- $16 – $18/hour (based on experience)
- Total Comp: $31K–$40K+ with spiffs, bonuses, and incentives
- Medical insurance (company pays 60% for individuals, families, and spouse/domestic partnerships)
- Optional vision, dental and supplemental insurance
- Employee relief fund
- Life Insurance
- Retirement 401K
- Immediate accrual of PTO (Accrues from Day One, 48 hours per year for 0–5 years of service, 96 hours per year after 5 years)
- 8 paid holidays per year
- Sick Pay: 40 hours annually—get paid to take care of yourself or a loved one
- Bereavement Leave: Worry-free time off when you need it most
- Opportunities for advancement
- Dave Ramsey’s SmartDollar financial wellness program
- Continuing education
- Incentive contests
- Active in community
- Dream team (office) dedicated to your success
- Complimentary Sam’s Club membership
- Free Comfort Club maintenance membership
- 50% off gym membership reimbursement (up to $25/mo)
- Employee events, appreciation days, and more
JOB DUTIES
You’ll answer inbound calls and place outbound calls to convert existing & prospective customers into confirmed service, maintenance, and sales appointments. Our call center is open Monday-Saturday. Our agents work a combination of a Monday through Friday, 8AM-5PM or 10AM-7PM schedule that includes rotation of Saturday (8AM-5PM) and evening (5PM-7PM) coverage.
VIDEO – LEARN MORE
Learn what it’s like to work at Busby’s – www.busbys.com/careeers