Senior Process Analyst

Roles & Responsibilities:

• Be a change agent in bringing in data driven approach in problem solving & decision making process.
• Interact with Customers, understand requirements and achieve their KPIs.
• Drive Lean Sigma methodology in implementing Process & Quality improvements across the centre.
• Identify Improvement opportunities and achieve quality objectives.
• Train Green Belts (GBs) using relevant modules & exercises Periodic mentoring of GB projects, tracking progress and driving timely closure.
• Conduct Audits and improve overall project maturity of the Delivery Unit.
• Active support in conducting RCAs and data analysis on problems.
• Periodic monitoring & control of Quality Management System

Required Skills (Technical Competency):

• Basic Knowledge of ISO 9001 & AS9100.
• Conduct process audits.
• Mentor and guide team in performing Root cause analysis.
• Mentor and guide team in continuous improvement.
• Mentor and guide team in preparing for standard audits.

Desired Skills:

• Passion for problem solving & continuous improvement.
• Green Belt Certified (Preferred).
• Good oral and written communication skills.

Required Qualifications:

• Bachelor’s degree in Engineering (Software or electronics)

Experience

• Total experience 5 years
• 2 years of experience in quality assurance, internal auditing, or process management.