Apprentice

Join the GenAI & Automation team to support AI-driven transformation initiatives across accounting, reconciliation, analytics, and reporting processes. This role is designed for commerce graduates who are interested in applying Generative AI, analytics, and automation tools to improve business operations and simplify manual processes.

You will work closely with business and technology teams to help implement practical AI-assisted solutions in a fast-evolving enterprise environment.

What You’ll Work On

• Support GenAI-driven solutions for business processes across accounting, reconciliations, analytics, and reporting

• Use AI tools and LLMs for summarization, classification, document analysis, and insight generation

• Assist in automating manual workflows using low-code and automation platforms

• Work with structured and unstructured business data from enterprise systems

• Support dashboards, operational reporting, and workflow automation initiatives

Key Responsibilities

• Assist in identifying opportunities for AI and automation within business processes

• Support development of AI-assisted workflows using Generative AI and automation tools

• Analyze and document existing manual processes and suggest improvements

• Support LLM integration activities including prompt design, testing, and output validation

• Help monitor and troubleshoot automation solutions and reporting processes

• Prepare documentation aligned with governance, controls, and audit requirements

What You’ll Learn

• Practical use of Generative AI in enterprise environments

• Prompt engineering and AI-assisted workflow implementation

• Business process automation and operational transformation

• Enterprise reporting, controls, and governance practices

• Hands-on exposure to Power Platform, analytics, and automation tools

• B.Com graduate

• Strong interest in:

  • Generative AI

  • Automation

  • Analytics and reporting

  • Business process improvement

• Comfortable working with data and business reports

• Basic knowledge of Excel and business applications

Preferred Skills

• Familiarity with 

  • Microsoft Excel

  • Power Automate / Power Apps

     

• Awareness of AI tools such as ChatGPT, Copilot, or other Generative AI platforms

• Good analytical and problem-solving skills

• Ability to learn new tools and technologies quickly

• Strong verbal and written communication skills

Nice to Have

• Certifications or coursework in:

  • Data Analytics

  • Generative AI

  • Power Platform

• Internship or academic project exposure in analytics, reporting, or automation

• Understanding of accounting, reconciliations, reporting, or finance operations

Who Fits This Role

We are looking for candidates who:

• Are curious about AI and emerging technologies

• Enjoy solving business problems using technology

• Can think logically and work step-by-step

• Are eager to learn and experiment with new tools

• Work well in collaborative team environments

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.