Job Description
Empowering People, Elevating Business
We believe companies thrive when people do. That’s why, over the last 30+ years, we’ve made it our mission to guide small and medium-size businesses through daily HR needs and challenges. With passion, empathy and proven expertise, we offer the guidance and technology to help your company—and your people—flourish.
Mission
Power the success of small and medium-size businesses by supporting their growth and enabling their people.
Vision
To become the most trusted advisor to SMBs by harnessing the power of scale.
Core Values
We recognize the incredible opportunity that can be realized by working together with a shared view of how we support our clients. This is illustrated in our core values:
- Lead with the customer
- Stand together
- Act with integrity
- Make an impact
- Be incredible
We are looking for a Barista to prepare and serve hot and cold beverages, including various types of coffee, teas and smoothies. Barista responsibilities include educating customers on our menu, making recommendations based on their preferences, up-selling special items and taking orders. To be successful in this role, you should have amazing customer service skills, a friendly attitude, and the willingness to learn.
Responsibilities
- Greet customers as they enter
- Give customers drink menus and answer their questions regarding ingredients
- Take orders while paying attention to details (e.g., preferences of coffee blend/dairy options)
- Prepare and serve beverages/prepared foods per recipes
- Receive and process payments (cash and credit cards)
- Keep the bar and counter area clean
- Maintain and replenish inventory of cups, plates, pastries, teas, etc.
- Check if brewing equipment operates properly and report any maintenance needs
- Comply with health and safety regulations
- Communicate customer feedback to managers
Requirements
- Basic math skills
- Ability to gauge customers’ preferences
- Excellent communication skills
- Flexibility to work various shifts
- IL Food Handler Certificate
- Basset Certification (21+)
- Allergen Test
Preferred
- Sales experience
- Previous work experience as a Barista
- Hands-on experience with brewing equipment
Note: this position’s compensation is minimum wage plus tips.