Atrium Café at Hudson’s via Continental Services is looking for a standout Full-Time Café Supervisor who wants to be part of a team dedicated to outstanding customer service, the highest professional standards, and a commitment to delivering flawless quality. We’re especially looking for someone who thrives while collaborating, loves building relationships, and seeks open communication. A perfect culture fit would be someone willing to roll up their sleeves while leading a team who delights guests every meal, every day.

Atrium Café at Hudson’s, Café Supervisor is a valuable member of our team who:

· Leads a café team of baristas and food runners

· Has advanced knowledge of coffee/tea culture with consistent delivery

· Acts as a brand ambassador embodying our core values and guiding principle

· Is comfortable working in a fast-paced setting

· Is interested in growing within a dynamic team

· Is committed to excellence

· Works best in a creative, collaborative environment

The Café Supervisor is responsible for supervising daily operations and providing leadership with clear direction to associates.

DAILY OPERATIONS
· Able to assist in crafting a range of hot and cold beverages, such as espresso drinks, teas, and specialty items, according to recipes and customer preferences
· Responsible for end-of-day deposits and counting of drawers
· Maintain proper staffing levels daily in tandem with recruiting and training employees as applicable
· Set the example for excellence customer service
· Work closely with Culinary team on food quality and presentation
· Monitor stock levels of supplies and communicate with management on ordering needs

· A minimum of 2 years working in a leadership role in the food service industry
· 2 years of barista experience recommended
· Serv-Safe certification strongly preferred
· Willingness to continue learning about coffee & tea culture, with frequent trainings for advancement
· Available early mornings with flexibility for nights, weekends and holidays
· Respond to customer needs through clear and pleasant communication
· Previous experience with Toast system or POS system is highly preferred
· Proven experience in high-volume, high-end hospitality environments


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