Resident Service Specialist

GENERAL SUMMARY OF DUTIES:   Responsible to coordinate responses to resident service issues as well as tracking and following up on move-in satisfaction.  Maintain company customer service standards within the community.  Complete various administrative functions associated with residents’ needs, Move-In coordination, Onesite responsibilities, coordinating concierge type customer service, and resident activities. Provide coordination to ensure high quality resident customer service.   SUPERVISION RECEIVED:  Reports directly to Community Director, Senior Community Director or Resident Services Manager. SUPERVISION EXERCISED:  N/A ESSENTIAL FUNCTIONS:   Move-In Coordination    1. E