Paralegal - Child Support Services

Paralegal-Child Support Hourly Pay Range $23.92 - $35.88   Closing Date: June 10, 2026, or sooner upon receipt of the first 50 application submissions received     Job Summary: This position provides paralegal services to Child Support Services, a service area of the Department of Health and Human Services (DHHS) including paternity and order establishment and reviewing child support orders for a modification. Duties include interviewing for information gathering, locating parties, facilitating genetic testing, legal document preparation, scheduling hearings, filing and case management. This position enables Child Support Services to meet establishment obligations mandated under Wisconsin law and by Title IV-D of the Social Security Act.   Essential Duties and Responsibilities: Conduct face-to-face or phone interviews with participants. Review and evaluate data to determine and take next appropriate actions such as paternity establishment, order establishment, modification of court orders, interstate action, and eligibility for various support services. Draft pleadings, motions, orders, income withholding notices and other legal documents Update database with document interview notes, locate efforts, court dates, sanction, and other information as required by state and federal regulations, communicate as necessary with parties via telephone, email or letter, request and withdraw benefit sanctions as appropriate. Investigate systems such as KIDS, CLEAR (law enforcement data base), CARES (Human Services system) and the internet to determine current demographic information for parties. Review and maintain case file materials to ensure that necessary information is prepared in advance of court hearings. Document files in accordance with state and federal regulations. Scan and locate documents in OnBase (electronic filing system). Serve parties with legal documents in the office when necessary to ensure case moves through establishment process in a timely manner. Performs other duties as may be assigned.     Minimum Requirements and Education: Must be a current resident of the State of Wisconsin Valid Wisconsin Driver's License and access to a reliable insured transportation. An Associate Degree from an accredited College/Technical College and 1 year of experience working as a Paralegal or in Child Support or Family Law. Or a Paralegal Certificate and 1 year of experience working as a Paralegal or in Child Support or Family Law. Any Bachelor’s, higher degree or law degree does not need experience    Basic knowledge of all related computer and software applications, such as word processing and spreadsheets including e-courts   Preferred Experience: Basic experience with Software Systems OnBase, KIDS/wiKIDS and e-courts knowledge    Knowledge, Skills, and Abilities: This position requires time-management, oral and written communication, analytic and problem-solving skills. Candidates must have the ability to work independently, develop in-depth knowledge of Child Support Program laws, regulations and policies, and apply that knowledge to a wide-range of situations to assist in the improvement of service area performance. Candidates must be able to work effectively and harmoniously with other staff, case participants, the public and other agencies, and occasionally travel to offsite locations. Candidates need to have the ability to Push/Pull/Lift/Carry up to 10lbs as needed.   NOTE: This ORIGINAL APPLICATION is open to qualified residents of the State of Wisconsin at the time of application. Candidates need to submit a full account of their training and experience (i.e., by submitting an up-to-date resume or by fully completing the application) during the application process and may also be asked to take additional written or performance tests as part of the selection process. APPLICANTS MUST POSSESS MINIMUM QUALIFICATIONS AT TIME OF FILING APPLICATION