
Member Experience MX Intelligence Analyst
Job Description
The Member Experience Intelligence Analyst is responsible for transforming member‑interaction data into actionable intelligence. Using advanced analytics, AI‑powered insight tools, and real‑time feedback channels, this role helps the organization understand member behavior, identify friction points, and predict needs. The analyst delivers insights that enhance satisfaction, improve operational performance, and strengthen long‑term member loyalty.
This position is open to flexible work options including a remote setup.
The expected salary for this position is $31.93 to $38.32 per hour.