Job Id:  165 # of Openings:  0

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Receptionist / Administrative Assistant

Location: Brooklyn, OH
Position Type: Full-Time

Join Our Team!

GPS Fire is seeking a professional, organized, and customer-focused Receptionist / Administrative Assistant to join our team. This role serves as the first point of contact for customers, vendors, and visitors while providing administrative support that helps keep our office running efficiently.

If you enjoy working with people, thrive in a fast-paced environment, and take pride in keeping things organized, we'd love to hear from you.

What You'll Do

• Answer and direct calls using a multi-line telephone system.

• Greet and assist customers, vendors, and visitors in a friendly and professional manner.

• Take detailed messages and ensure timely follow-up.

• Provide administrative support to management and office staff.

• Prepare and process documents, reports, and correspondence.

• Assist with client events, mailings, and communications.

• Enter, process, and verify data, including customer quotes.

• Maintain electronic and paper filing systems.

• Process customer payments through company payment platforms.

• Assist with light collections activities.

• Manage office supplies, lunchroom inventory, and office phone list updates.

• Support various departments with administrative tasks as needed.

What We're Looking For

• Strong verbal and written communication skills.

• Excellent customer service and interpersonal skills.

• Exceptional organizational skills and attention to detail.

• Ability to prioritize tasks and manage time effectively.

• Basic math and data entry skills.

• Strong problem-solving and analytical abilities.

• Ability to work independently and as part of a team.

• Professional demeanor and positive attitude.

• Regular and reliable attendance 

Qualifications

• High school diploma or equivalent required.

• Previous administrative, receptionist, customer service, or office support experience preferred.

• Experience operating standard office equipment.

• Proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint preferred.

Physical Requirements

• Ability to remain seated and work at a computer for extended periods.

• Ability to occasionally lift up to 15 pounds.

Why GPS Fire?

For over 50 years, GPS Fire has provided life safety solutions throughout Northeast Ohio. We are a family-owned company committed to our employees, customers, and community. We offer a supportive work environment, opportunities for growth, and the chance to be part of a team that makes a difference every day.

Apply today and become part of the GPS Fire team!