Practice Manager - Shoreline Orthodontics (Courtenay + Campbell River, BC)

Shoreline Orthodontics is looking for a Practice Manager to join our growing practices in Courtenay/Campbell River, BC. The ideal candidate will have at least two years of leadership experience. In this dynamic role you will support the people and culture, as well as operational needs of a fast-paced clinic to ensure optimal practice performance with the overall goal of enhancing the patient’s experience. Suitable applicants who are looking for a long-term opportunity with Shoreline Orthodontics are encouraged to apply.   Why Shoreline Orthodontics? At Shoreline Orthodontics, we’re more than an orthodontic practice—we’re a community that values support, integrity, and continuous improvement. As part of Corus Orthodontists, a growing network of over 50 practices across North America, we offer: A Supportive Environment with Community Focus: Work in a positive, collaborative workplace where team members lift each other up. Build strong relationships with patients and the communities we proudly serve. Commitment to Excellence: Deliver quality care in every patient interaction and enjoy ongoing opportunities for growth, including $500 in annual learning assistance. Compensation & Perks That Count: Access a competitive total rewards package with an expected salary of $80,000–$90,000k/year, including extended health coverage, a health spending account, and an employee assistance program. Complimentary orthodontic treatment for you and your immediate family. Work-Life Balance: Enjoy a Full-time, 40 hours per week, Monday through Friday.   What you will be doing – key responsibilities: Attract and develop strong team members who remain up to date on new techniques and trends in their profession Ensure exceptional patient care and promptly resolving patient inquiries as they arise Support with all aspects of practice operations (e.g., scheduling, patient correspondence, third party services, etc.) Manage team member timesheet tracking and ensure team members are paid properly Support practice performance and partner with our doctors and functional support teams to help identify opportunities that deliver optimal performance and operational excellence Maintain effective communication with the doctors and employees to foster an inclusive and team-based environment Ensure compliance with all health standards in line with regulatory bodies and internal policies Support with marketing initiatives to increase new patient growth Perform financial tasks, such as entering contacts in our system, working with patients to establish payment arrangements, managing patient financial accounts that are overdue, and generating financial reports Provide back-up support to our Treatment Coordinator when necessary, which includes facilitating patient consultations during new patient exam appointments and educating patients about the benefits of orthodontic treatment About you: Bachelor’s degree or diploma in business, office administration, or a related field (preferred). Proven experience managing a team and coaching for success. 2+ years in dental or healthcare environments (an asset). Strong organizational and change management skills. Passionate about coaching and mentoring others.  Detail-oriented with strong organizational skills and the ability to manage multiple priorities with accuracy and efficiency. Ready to be part of a team that values excellence, integrity, and community? Apply today and take the next step in a rewarding career with Shoreline Orthodontics! We thank all applicants, although only those selected for an interview will be contacted.   #BIZ